- Report: #271167
Complaint Review: Discover Financial - Salt Lake City Utah
-
Author Confirmed
Why?
Discover Financial
P.O. Box 30943 Salt Lake City, Utah, U.S.A.
Phone:
801-902-3100
Web:
N/A
Categories:
Business Rating:
(0)
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Discover Financial Discover Financial-harassing phone calls asking for someone who is not living here.. Ripoff Salt Lake City Utah
Ever since we were given a new phone number when we moved last week, we get called regularly every morning at 8am by Discover Financial asking for a 'Michael' or 'Katrina'.
We have told them no one lives here by that name, evidently they moved and we were assigned their old number.
No reason or answer is good enough for them. We get calls from them 1-3 times a day.
I called their number to tell their office and to take our phone number off their list-they ask me for my credit card number! We do not have a Discover Card, or any credit card.
When you tell these people this, they just keep asking for our information.
Silverdee
Franksville, Wisconsin
U.S.A.
We have told them no one lives here by that name, evidently they moved and we were assigned their old number.
No reason or answer is good enough for them. We get calls from them 1-3 times a day.
I called their number to tell their office and to take our phone number off their list-they ask me for my credit card number! We do not have a Discover Card, or any credit card.
When you tell these people this, they just keep asking for our information.
Silverdee
Franksville, Wisconsin
U.S.A.
2 Updates & Rebuttals
Robert
Buffalo,New York,
U.S.A.
Send them a certified, return receipt requested letter
#2Consumer Suggestion
Thu, August 30, 2007
and explain that you recently had this phone number assigned to you and that you have no idea who they are trying to contact. Also explain to them that you want no more contact with them and that any future calls will be considered aggrevated harassment. If they are fool enough to contact you after they receive the letter, simply go to your county DA office and file a criminal complaint for aggrevated harassment. Good luck.
John
Louisville,Kentucky,
U.S.A.
RE:
#3Consumer Comment
Thu, August 30, 2007
If they are calling your residence for the sake of collection, send them a letter via Registered Mail with Return receipt requesting validation of the debt they are trying to collect. According to federal law they must cease collection activity until they validate that you have a debt with them. It's important to send this via Registered Mail with Return Receipt...otherwise they'll just deny having received it. If they continue to call after sending this...tell the caller that they're in violation of the Fair Debt Collection Act.
