bloodnut1
shelby twp,#2Author of original report
Sun, July 20, 2014
Why is it that dish network can continue with their lie about guaranteed rates.does anybody read the contract they sign,i know i didn't.has anybody taken the time to make it known about the clause that gives diish network the right to increase the rates any time they want to because thats what they did to me.in fact i didn't sign the contract,i still have it,i told the installer i would not sign a contract,he was o.k. with that. I have requested a copy of the contract i supposedly signed numerous times and they say that they will send me one but it never comes.While nobody challenges them on this it will continue.What use is it filing a report with ripoff.com if nothing is ever done about it.I must assume that this site is toothless,just somewhere to vent without causing any harm to these companies.
MikeJH@DISH Network
Englewood,#3UPDATE Employee
Mon, October 17, 2011
Hi there Ron! I happened to read your post & I'm extremely sorry to hear about all these issues you have experienced with DISH Network. I'll introduce myself, my name is Michael Hurst & I work for DISH Network, in our Executive Resolutions Department & I would be more then happy to help you get this resolved. The fee for the equipment warranty would have been provide for free for a period of time and if you continued to keep this warranty then there would be a fee. You have the option to keep it or to remove this feature. The increase that you are referring to sounds like a price increase at the beginning of the year that is sometime unavoidable when contracts are negotiated with program owners. I would be happy to assist you with this, Since this is a public forum you can e-mail me if you'd like with any additional information & then you & I can work together and definitely make sure we get this all fixed for you! My email is [email protected].