Righteous1
gg,#2General Comment
Sun, April 15, 2012
Dan B, how pathetic that you cannot be CONSUMER FRIENDLY and aide this Legitimate complaint!
Instead you do the cookie cutter response of HEY!!! Maybe we can get you for more money later on as a customer! Its disgracing and makes your business look NON ACCOMODATING to addressing the real issues!!! Ohh thats right , the real issue is the Greenbacks you need to keep things up and running.
I agree that the consumer is responsible for shipping back, I agree that the consumer has a RIGHT to be REIMBURSED if the service was NOT AVAILABLE! I agree that your company overall LOVES to have soo many legal "outs" that no consumer in their right mind could possibly get satisfaction. It took two lawyers to read over your "terms and conditions" page and site all the ( pardon my french) "BULLs5it!"
that is there. The average consumer doesn't need all these loopholes, they need and deserve QUALITY service and decent responses, not the cookie cutter one you displayed!
DanB@Dish Network
Englewood,#3UPDATE Employee
Sun, April 15, 2012
Hello! This is Dan Busa with DISH Social Media. I am sorry to here that we were unable to meet your service needs. We do hope to have the pleasure of doing business again with you sometime in the future. Please send me an e-mail at: [email protected] if there is anything that I can assist you with.
Daniel Busa
DISH L.L.C.
Social Media