- Report: #794042
Complaint Review: dish network - Internet
Reported By:
anna and todd sanders sr -
gray, Maine, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
dish network
04039 Internet, United States of America
Phone:
Web:
www.dishnetwork.com
Categories:
Business Rating:
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dish network / made a payment of 44.99 on oct /07 /2011 got new bill today and they told me that the 44.99 was for a ppv .me and my wife do not order ppv they just wont to rob us Internet
on oct 06/2011 payed my dish network bill bill was 132.58 on the 6th of oct we paid 86.00 and on oct 07 we paid 44.99 now to day we get a new bill for 183.10 . i called dish network and ask way i have a charge of 44.99 from the7th of oct and they said that the payment of 44.99 was for a ppv .
no way we called on the 7th of oct to make a payment not pay for a ppv .we nver order ppv .so dish network told us tobad u ordered it and i must have push the rong button on the phone. but how can that be when i was talking to a dish rep . thay just want money good going dish on riping off a lady with MS
no way we called on the 7th of oct to make a payment not pay for a ppv .we nver order ppv .so dish network told us tobad u ordered it and i must have push the rong button on the phone. but how can that be when i was talking to a dish rep . thay just want money good going dish on riping off a lady with MS
2 Updates & Rebuttals
Mark H DISH
Englewood,Colorado,
USA
PPV charge
#2UPDATE Employee
Wed, November 02, 2011
Hi Anna and Todd,
If you can send me an email with the DISH Network account number we will review the order and see if we can assist with this. You may contact me at [email protected]
Mark Haakenson
DISH Network customer service
DanB@Dish Network
Englewood,Colorado,
USA
PPV charges
#3UPDATE Employee
Wed, November 02, 2011
Hello! My name is Dan Busa with DISH Network Customer Support. I would be more than happy to take some time and review your situation to see what can be done to resolve this for you. Please E-mail me at [email protected]
Daniel Busa
DISH Network
Customer Service
