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  • Report:  #77583

Complaint Review: Dish Network - Internet

Reported By:
- Williston, Vermont,
Submitted:
Updated:

Dish Network
www.dishnetwork.com Internet, U.S.A.
Phone:
800-333-3474
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
After hearing about the $5.00 month (for 12 months) discount for referring a friend I called to get all the required information and then presented the required card to my co-worker. He then signed up and presented the card to the Radio Shack where he finalized the process.

After waiting about a month I called Dish Network (DN). I was told to wait a few weeks because they showed no activity yet. On January 9th I called back again to inquire and spent at least 1/2 on the phone with no luck. I asked to be called with a final decision.

After waiting for 11 days I decided to make a 3rd call. Again after being on the phone I was told there was nothing they could do because my card code was not entered by their vendor. I gave them all the information they needed to make it clear they I knew everything about my friend, when he signed up, where etc. DN has decided that it is impossible to honor the ClubDISH program to me and even suggested I "track down the card" Not a very good answer for a customer who pays for his service one year in advance.

Donald

Williston, Vermont
U.S.A.


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