- Report: #184442
Complaint Review: Dish Network - Nationwide
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Dish Network
www.dishnetwork.com Nationwide, U.S.A.
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Dish Network ripoff cancellation fee Nationwide
I called to cancel my dish account today. It was a mess. I have a dual dish and it never works. Every time a tech is sent out to fix it, it costs me. I was transfered to 4 non-english speaking persons before I spoke with a male stating he worked in "Executive Resolutions". He spoke english well.
They want to charge a cancellation fee on a month-to-month contract! Not only this, the fee changed $160, $180, and then to $240! The male I spoke with said that I signed a 24 month contract but was unable to prove it. He said that my contract is not on file and it will take 4-6 weeks to locate. In the meantime, I will need to pay the fee. It is amazing that companies like this can make up any fee they want and say you owe it.
I have a vivd memory and know what I sign. I have everything neatly filed and would be able to produce this document if it were real. I have a feeling this is going to get very complicated so any suggestions will be very helpful.
Kari
Ellisville, Missouri
U.S.A.
They want to charge a cancellation fee on a month-to-month contract! Not only this, the fee changed $160, $180, and then to $240! The male I spoke with said that I signed a 24 month contract but was unable to prove it. He said that my contract is not on file and it will take 4-6 weeks to locate. In the meantime, I will need to pay the fee. It is amazing that companies like this can make up any fee they want and say you owe it.
I have a vivd memory and know what I sign. I have everything neatly filed and would be able to produce this document if it were real. I have a feeling this is going to get very complicated so any suggestions will be very helpful.
Kari
Ellisville, Missouri
U.S.A.
4 Updates & Rebuttals
Dave
De Leon Springs,Florida,
U.S.A.
Welcome to the Club!
#2Consumer Comment
Fri, April 07, 2006
I had Dish Network several years ago in Washington State, like you I had a month to month contract. I canceled my service because I was moving to Florida. I paid the final bill, shipped their equipment back to them in the prepaid box they provided. Now I check my credit report and find I have an account in collections with them. After a bit of checking I have found that there are several other people that have the same problem. It would appear that it is Dish Networks practice to come up with fraudulent charges as a way to punish subscribers that go back to cable. I have tried contacting the ANFI, the collection agency about this matter and they refuse to respond. I contacted TransUnion, and Experian and disputed the account, only to have them say the debt is valid. Anyone want to get together on a class action suit on these jerks?
Dave
De Leon Springs,Florida,
U.S.A.
Welcome to the Club!
#3Consumer Comment
Fri, April 07, 2006
I had Dish Network several years ago in Washington State, like you I had a month to month contract. I canceled my service because I was moving to Florida. I paid the final bill, shipped their equipment back to them in the prepaid box they provided. Now I check my credit report and find I have an account in collections with them. After a bit of checking I have found that there are several other people that have the same problem. It would appear that it is Dish Networks practice to come up with fraudulent charges as a way to punish subscribers that go back to cable. I have tried contacting the ANFI, the collection agency about this matter and they refuse to respond. I contacted TransUnion, and Experian and disputed the account, only to have them say the debt is valid. Anyone want to get together on a class action suit on these jerks?
Dave
De Leon Springs,Florida,
U.S.A.
Welcome to the Club!
#4Consumer Comment
Fri, April 07, 2006
I had Dish Network several years ago in Washington State, like you I had a month to month contract. I canceled my service because I was moving to Florida. I paid the final bill, shipped their equipment back to them in the prepaid box they provided. Now I check my credit report and find I have an account in collections with them. After a bit of checking I have found that there are several other people that have the same problem. It would appear that it is Dish Networks practice to come up with fraudulent charges as a way to punish subscribers that go back to cable. I have tried contacting the ANFI, the collection agency about this matter and they refuse to respond. I contacted TransUnion, and Experian and disputed the account, only to have them say the debt is valid. Anyone want to get together on a class action suit on these jerks?
Dave
De Leon Springs,Florida,
U.S.A.
Welcome to the Club!
#5Consumer Comment
Fri, April 07, 2006
I had Dish Network several years ago in Washington State, like you I had a month to month contract. I canceled my service because I was moving to Florida. I paid the final bill, shipped their equipment back to them in the prepaid box they provided. Now I check my credit report and find I have an account in collections with them. After a bit of checking I have found that there are several other people that have the same problem. It would appear that it is Dish Networks practice to come up with fraudulent charges as a way to punish subscribers that go back to cable. I have tried contacting the ANFI, the collection agency about this matter and they refuse to respond. I contacted TransUnion, and Experian and disputed the account, only to have them say the debt is valid. Anyone want to get together on a class action suit on these jerks?
