Dishtsrii
Lakewood,#2UPDATE Employee
Fri, October 03, 2008
I can guarantee that nowhere in your contract did it say they would send a person to have the equipment removed if you disconnect your services. Why would they? Does that logically make good business sense to you? Technicians need to be paid. A trip to your home would cost the company about $100 for labor/gas/etc. Any money a company spends on a customer is considered an INVESTMENT in return for your business. If you are ENDING a business relationship, that's not much of an investment, is it? The cost of paying a person costs more to the company than losing a useless "backboard" so to speak. The only parts that are significant are the receiver and the LNB (the "eye" on the satellite dish, which is usually removed from the dish and shipped back using prepaid return boxes provided to you by DishNetwork... and even then, if you simply call DishNetwork and tell them it's too high/unsafe to remove the LNB, they will make an exception, and you will not be required to return it). In any case, if it's such an eyesore, why did you get it in the first place? A satellite dish is significant addition to your home. It never dawned on you to consider would would happen with the equipment if you disconnect your service? My advice is for you and anyone else to take things like this as a learning experience. For god's sake, READ contracts that you sign. Odds are, ANY company is not going to do you any special favors that cost them money if you're taking your business elsewhere. If there's something about it you don't like, NO ONE is forcing you to agree to it. It's common sense.