- Report: #1061708
Complaint Review: Dmi movers - Sim valley California
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Dmi movers
5105 e. Los Angeles ave, Simi Valley, ca Sim valley, 93063 California, USA
Web:
Dmimovers.com
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Dmi movers Beware of this moving company Sim valley California
During the conversation with their customer service specialist Tali, she said that during the pick up date, I will be able to know the date I will be expecting delivery of my stuffs. When this day came, they told me I will know "in a couple of days". A week after, (June 20), I called again and spoke to the supervisor named Jonathan, this guy said that I will get a phone call the following day, June 21 from the driver that's suppose to deliver my stuffs, and i will expect delivery on saturday or sunday, maximum of tuesday. 3 days later and I am not getting a phone call, I called their office again and spoke to this Jonathan. I complained that I haven't received any call from anybody, they gave me the name and tel number of the driver. When I called the driver, the driver stated " maybe Thursday". I called Jonathan again, and complained that the delivery date is getting worse and worse. Jonathan threatened me that he will just recall the shipment to California ( where we came from) and I can just hire another moving company if I want to. This is the attitude of this "Supervisor" to his customers. Since I am already helpless, he just treats me like garbage. This company's license needs to be revoked until its staff knows how to treat its customers better. Please call me at (((REDACTED))) for any question. I hope that I will be the last person to be victimized by this moving company.
