Mark Thompson
Monroe,#2REBUTTAL Owner of company
Thu, September 06, 2007
This client lost her law suit. Our company was training this clients dog and the dog was making great improvements, until the client stopped following the training procedures. Then for reasons unknown had her dog put to sleep. After the trainer told he that if she was not going to keep the dog we would fine it a home. We have clear notes and signed reports that the dog was progressing in training. The dog was improving. Our company uses a contract that clearly defines our policies concerning refunds. After presenting our case in small claims the court system sided with our company, and dismissed the case. Our reputation is excellent. We offer in home dog training with results. However you must be prepared to follow the trainers directions throughout the intire program.