- Report: #1388113
Complaint Review: Dollar Rental Denver airport - Denver Colorado
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Dollar Rental Denver airport
23520 E 78th Ave Denver, 80249 Colorado, USA
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Dollar Rental Denver airport Rude and disrespectville Denver Colorado
I arrived with a confirmation, escorted to a monitor. I was speaking to Roger (who knows where he was), I asked all the right questions. Told me it would cost 13 dollars a day for my husband to drive even though we are both insured. I have a discount with the company I work for and when they typed it in the cost went UP by $1200. I had asked for a GPS and was told after I had paid I didnt get one and would not recieve one. Roger told me that Dollar requires you to take insurance on the car but wanted me to take the higher one to insure my husband and I. In order for all the paperwork to be given to me I had to take one of the insuance even though I didnt want it.
The person at the counter was rude and condecending to my husband and myself when I approached the counter. He acted like I was interupting his day. I feel we were taken advantage of for the cost that was double the amount of the quote I got.
Two weeks after we got home I got a letter in the mail for tolls. I was not aware of any road that I went on that was a toll road. I called the number to dispute it and the woman said that the road that led me out of their parking lot was a toll road. This also is a rip off and the admistration fee for two sperate tolls was $15 for each toll.
I will never rent from Dollar again and have told others also. I feel I should get some of the money back and that they should be put out of business.
