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  • Report:  #1248944

Complaint Review: Dollar Retail Store Service -

Reported By:
Ronda - Soap Lake, Washington, USA
Submitted:
Updated:

Dollar Retail Store Service
USA
Web:
http://drss-business.com
Categories:
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I was, initially, very impressed with Dollar Retail Store Service (DRSS).  Slowly, I became less enchanted with them. 

They pushed hard to get me funding from "Seed Capital"...which is getting approved for 9+ credit cards (at 0% for one year, at that time you just "go to a bank" and get a business loan. Ah, that does not work due to income to debt ratio...trust me on this.)  You then "liquidate" those credit cards for maximum credit allowed, put your cash into a checking account and DRSS immediately takes it's share off the top!  You get what is leftover to TRY and build your business. 

The 3 day training was a complete joke.  The "trainer" was out and a gal came in who said (regarding the register training) "I've never done this before, but we'll figure it out together", handing us a copy of a manual.  The "intructors" were very poorly trained, pompous, slightly greasy and did not know the first thing about actually teaching (I am an instructor, myself).  Not to mention, the registers to train on did not work!  It was by far the worst "training" I have ever attended!

The build out "manager" spent most of the time telling eveyone how great he was...as he ruined the framing around our windows, mis-cut slat board, and bragged.  You hire your friends or strangers to help with the buildout.  The "product" supplied is cheap, and a year later, I could not even sell some of the junk! Not even for 25 cents (let alone a dollar)!  Some of the product actually fell apart while opening the packaging. 

The product I got with my store is from their own supply company!  It is by far, the worst product I have ever experienced...and I was stuck with it.  As the store owner, I was not even asked what I wanted in the first order...which should be according to where your shop is located and who it serves.  It was just a bunch of random stuff.  A generic bundle of mostly, very low grade products.

I would never use this company again.  They are heartless and they lie - smiling all the while.  As I said...beware.  This company is morally bankrupt, with a few "men" (hardly) at the top of the pile...making BIG, BIG BUCKS.  I know this, one of their staff had a very chatty way about her. 

These men on the top of the pile - well, they really are enjoying my money and the money of many, many others who worked hard, earned and saved (sometimes for years)...only to be completely conned, closing their stores and filing banruptcy.  DRSS ruins dreams and lives...I beg you, do not do business with DRSS, you will be sorry.



1 Updates & Rebuttals

R. Lee

Soap Lake,
Washington,
USA
Another Store Owner - Confiming DRSS Being Corrupt!

#2Author of original report

Mon, August 17, 2015

As a store owner in Washington State - I agree with all that was said.  DRSS is a horrible, heartless company.  Lot's of Big Wigs (James W!!) - making money off of people who believe in them...only to fail and lose all their money and dreams.  I wll tell you...this company is deplorable!  I'm sure Jim W is off on his yacht (with the greasy lady who "helps" you buy product - Windy - as told store owner was by an employee with loose lips) - the whole organization is slimy and slick.  They lie and do it all while smiling and taking YOUR money!  The JWI (Jim W) wholesale then sells you your first line of inventory...JUNK!!  Still had a lot of it a full year later...unsellable crap!!  THIS COMPANY IS IMMORAL AND HEARTLESS...THEY WILL TAKE YOUR MONEY, AND BASICALLY RUN.

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