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  • Report:  #817671

Complaint Review: Dollar Thrifty Sc Autorent Srl Otopeni Bucharest Romania - Bucharest Internet

Reported By:
Eduard - Evansville, Indiana, United States of America
Submitted:
Updated:

Dollar Thrifty Sc Autorent Srl Otopeni Bucharest Romania
Piata Montreal, Nr. 10 Cladirea World Trade Center Bucharest, 011469 Internet, United States of America
Phone:
+40-21-319.04.31
Web:
http://www.autorent.ro
Categories:
Tell us has your experience with this business or person been good? What's this?
Our 2011 vacation to Romania turned into our worst nightmare when we made the terrible mistake to rent a car from Dollar Thrifty Sc Autorent Srl Otopeni, Bucharest and fell victims to their business frauds out of which the most notorious is the rear bumper scratch scam. For a 12 day car rental that should have cost us 601.20 dollars we paid 1,413.94 dollars. Total fraudulent charges were 812.74 dollars out of which 99.76 dollars for their insurance which we declined, 28.71 dollars for out of hours rental during their regular business hours, and the huge one 684.27 dollars for the rear bumper scratchscam.

Our case is not unique. About ten more customers have been defrauded during 2011 by Dollar Thrifty Sc Autorent Srl Otopeni, Bucharest, Romania. The main fraud this car franchise is using to rip off its customers is the "rear bumper scratch" scam.


1 Updates & Rebuttals

voiceofreason

North Carolina,
United States of America
Try to charge it back

#2Consumer Comment

Wed, January 04, 2012

Try to get your card issuer to charge back the bumper bullcrap at least. Insist loudly on it.

Every car rental company pulls this bullcrap almost as a routine.

I know Enterprise especially does it, and seems to back down whenever customers push back hard.

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