Jonny
southaven,#2UPDATE Employee ..inside information
Tue, June 11, 2013
I am an assistant manager at a Dominos and that level of management is wrong,all Dominos have to abide by a method called the WoW method which is quite simply 3 steps
1.Apoligize
2.Fix the Problem
3.Give something more
At the store I manage, I would have apoligized and explain exactly what the problem was and offer your order to be be re-made and sent out immediatly and i would have offered you a free drink or side item for all the issues or i would have mailed out a certificate for a free pizza on your next order, If i was you I would call and ask for the Francisee's number cause you were not helped in a manner you deserve
MTGTN
Gallatin,#3Consumer Comment
Sat, October 31, 2009
I read the story of the lady who had several bad experiences with Ashland City Dominos. I know the owner and can say that if he had known about even one of these incidence, not to mention THREE, he would have definitley done something about it, and Id bet free pizza would have been involved. If you ever try Domino again, please ask for the supervisor or owner or something. They have a customer complaint online at Dominos website which should go staight to the supervisor or owner. Again, let me say, the owner would not be happy about this lady's experience!!!
MTGTN