After seeing the commerical on TV, I ordered product believeing advertisement...was immediately given over to "live chat" and customer service agent that attempted to "sell up" offering several add'l items....each time I declined......after the 5th offer, I told the agent I was sorry I ordered the product and to please xx my request.....the item was shipped and I was charged $52.90 on my cc immediately....
when I called for a return authorization code, I was advisted that the $39.95 base price was the only thing that would be credited, not the S&H, though it is clearly advised several times on the website info AND I have it in writing on the printed order form. Since I charged it, I have the option of disputing it and I have.....I am going to send a letter to the FCC also, advising that they need to investigate this company for illegal practices.."for warned is for armed"