I have purchased a modem through stores.dontleaseyourmodem.com on 02-07-15 as a back up system for home incase my leased system went down.
As of yesterday 01/27/16 my leased item has been acting up and I decided to use the purchased item I bought. So I called Comcast / Infinity to help me activate my purchased device. As we where processing the activation and gave Comcast/Infinity the product CM Mac serial number the item was showing in there system as lost/stolen that I need to go to the nearest store and show them wheere I purchased my equipment. So today 01/28/16 I went to local store and returned my lease modem and showed them the purchased modem I bought with a valid receipt. Customer care Joseph B stated that I need to return and get my money back because they will not honor the unit due to the status.