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  • Report:  #1282989

Complaint Review: Dontleaseyourmodem.com - Internet

Reported By:
Dee - SANTA CLARA, California, USA
Submitted:
Updated:

Dontleaseyourmodem.com
Internet, USA
Phone:
(608)-618-0118
Web:
http://stores.dontleaseyourmodem.com/
Categories:
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I have purchased a modem through stores.dontleaseyourmodem.com on 02-07-15 as a back up system for home incase my leased system went down.

 

As of yesterday 01/27/16 my leased item has been acting up and I decided to use the purchased item I bought.  So I called Comcast / Infinity to help me activate my purchased device.  As we where processing the activation and gave Comcast/Infinity the product CM Mac serial number the item was showing in there system as lost/stolen that I need to go to the nearest store and show them wheere I purchased my equipment.  So today 01/28/16 I went to local store and returned my lease modem and showed them the purchased modem I bought with a valid receipt.  Customer care Joseph B stated that I need to return and get my money back because they will not honor the unit due to the status.



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