- Report: #1449507
Complaint Review: Double Diamond Rock Creek Resort - Dallas Texas
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Double Diamond Rock Creek Resort
5495 Belt Line Road Suite # 200 Dallas, 75254 Texas, United States
Phone:
214-706-9800
Web:
ddresorts.com
Categories:
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Double Diamond Rock Creek Resort No names as no one will contact me after leaving several message at the home Belt Line Office Excessive fees with no resoluation when asked for one. Dallas Texas
I have several thousnd dollars invested with Double Diamond starting with the White Bluff resort then the Rock Creek resort and have been a paid owner for many many years. I am about to retire and had bought the original White Bluff resort for a piece of proprty to build a small home. Because of my wife health we had to stay in the Dallas area and we bought our retirement home. I had extreme difficulty in trying to sell the property so I decided to pay more money and trade my property for a Rock Creek resort lot. I felt since the lot was at Lake Tacoma and they offered golf I would have much better opportunity to sell my property and not have to settle of the ridiculous 1% of what I paid buyback offer from the resort just to get out of under these excesssive fees.
I was payong $106.25 every month for golf club fees. I do not pay golf. I have been out the the property once or twice a year. Paying $1,275.00 year for a service that I do not use and don't intend to use is a rip off. This fee along with my property owners fee and taxes on the property was a just a losing, taxing and stressful situation. I have paid that golf club fee for several years. I attempted to contact Double Diamond to talk about these club fees. I left sevral messages and no one ever called me back. I did finally reach a representative by phone and explain my concern and frustration. He said that there was nothing I could about, that I ahed to pay the fee. That I could speak with a Rock Creek resort salesman about my 1% ludicrous buyback. I told him that I would sign a wavier or contract that I would not use the golf course or ever enter the golf course club house. The Double Diamond rep said I could not do that . I askedhim to have a manager, board menber or company owner to call me about this and no ever called. I have not paid that $106.25 for five months now and I just recieved a certified letter stating that they were turing my deliquency to a collection agency. I am concerned about my excllent credit rating which is over 720. I do not need Double Diamond to jeopardize my credit rating. I am asking for help, advise and assisitance on how I can handle this clear rip off. I am paying for something I have never used and will never use.
