Bob
bloomsbury,#2Author of original report
Tue, July 29, 2008
Finally filed a Paypal dispute after getting strung along by DPV and finally realizing that they were going to do nothing about situation. I logged onto my Paypal account and saw that the dispute was listed as case closed. Clicked on case details and saw the following message today :This dispute closed because it was opened for more than 45 days after the transaction date" The Paypal buyer protection program was worthless to me in this case. For me, their assurance of " strong measures that help protect your purchases" provided no help. DPV's stalling tactics worked remarkably well in this case. Hint: don't delay going to resolution center before arbitrary deadline listed somewhere in Paypal's 19 pages of rules (45 days) even if seller appears to be cooperating. I have also submitted a complaint to Ebay's Dispute console. I will follow up with what happens with that process.