- Report: #728366
Complaint Review: Dr Concepcion Martinez - San Antonio Texas
Reported By:
ktrotter -
San Antonio, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Dr Concepcion Martinez
150 E Sonterra Ste 250 San Antonio, 78258 Texas, United States of America
Phone:
1-210-485-2144
Web:
www.magnoliawomen.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Dr Concepcion Martinez Magnolia's Women's Care Withholding Test Results/Medical Records/Rude/Inept/Unprofessional San Antonio, Texas
OMG....I have NEVER NEVER dealt with such an unprofessional staff EVER!!! Being
in the dental field for over thirty years I still cannot believe Dr Martinez
allows her staff to behave so unprofesionally. Unfortunately, I made an appt
before I read all of the negative reviews. I did not read that she would only
give results of test if you go into her office(my fault) for not reading. The
receptionist from "HELL" Janette cancelled my appt for results, we resceduled, I
was unable to make the next appt. I faxed over a release twice to get my results
and it has been over a week I have yet to receive them. I left many messages
with Janette, Amber and Gerogiana to no avail. I even faxed over a message for
the Dr or Office Manager to call me, again no results. I finally went to Aetna's
website, researched, called the lab in NJ and got my results with no problem and
the lab was shocked when I advised what I had been thru. Dr Martinez needs to
reevaluate!!!!!!!!!
in the dental field for over thirty years I still cannot believe Dr Martinez
allows her staff to behave so unprofesionally. Unfortunately, I made an appt
before I read all of the negative reviews. I did not read that she would only
give results of test if you go into her office(my fault) for not reading. The
receptionist from "HELL" Janette cancelled my appt for results, we resceduled, I
was unable to make the next appt. I faxed over a release twice to get my results
and it has been over a week I have yet to receive them. I left many messages
with Janette, Amber and Gerogiana to no avail. I even faxed over a message for
the Dr or Office Manager to call me, again no results. I finally went to Aetna's
website, researched, called the lab in NJ and got my results with no problem and
the lab was shocked when I advised what I had been thru. Dr Martinez needs to
reevaluate!!!!!!!!!
