Optician
Williamstown,#2General Comment
Tue, December 29, 2009
I woke up one morning to the realization that ignorance is cause for dissatisfaction among so many optical patients. It's immensely beneficial to educate yourself regarding any aspect of your body as well as your insurance policies and benefits that you pay for and also those that you DONT pay for.
To start off...No physician who values his or her license will diagnose anyone over the phone. Receptionists will not diagnose period. Dry heat in the "cold weather" of MID MAY rarely causes receptionists to think they're doctors. Unless you read the bottle of what he put in your eye, and were educated enough to know what it meant, I wouldn't assume he didn't administer the double dose. He was extremely giving if he gave you eye drops to take with you as opposed to writing a prescription and making you pay for them yourself at the pharmacy.
Optometrists do not perform surgically invasive procedures, therefore of course he didn't! It's not typical of optometrists to perform routine examinations on the same day as medical problems, especially if your vision could be altered or compromised by whatever problem you're having. If he did both the exam and the medical visit in one day, he did you a favor by avoiding two separate office visit charges to the insurance. If you didn't get a referral then the office didn't submit one, however if you got one you could've asked for the office to resubmit the claim to the insurance company correcting the mistake.
OPTOMETRISTS CAN NOT CHARGE FOR EYE SURGERY!!!!! A corneal foreign body is an object (eg, metal, glass, wood, plastic, sand) either superficially adherent to or embedded in the cornea of the eye. If he billed your insurance $539 for two office visits, a FB removal, and a routine exam, you got lucky! The insurance might have paid him $150 if he's lucky. You refused payment on materials which are totally separate from the medical problems you came to him with and now he had to eat the cost on expensive glasses which probably cost him more than the payment he received from your insurance. Ignorance in unwillingness to educate yourself is why your insurance is so high. Congratulations on bad mouthing a good doc.
Next time you complain you should educate yourself on the topic and more than just your concept of things. There's always two sides to things.