;
  • Report:  #92126

Complaint Review: Dr. D. Mellish - Mellish Eye Assoc - Williamstown New Jersey

Reported By:
- nj, New Jersey,
Submitted:
Updated:

Dr. D. Mellish - Mellish Eye Assoc
490A N. Blackhorse Pike Williamstown, 08094 New Jersey, U.S.A.
Phone:
856-728-1111
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I woke up one morning to find one of my eyes very bloodshot and red. There was no pain involved whatsoever. I phoned my family doctor, who told me it may be a ruptured blood vessel. This was not a big issue, but get it checked out at an eye doctor. I got my referral. I phone a local optical doctor, one I had visited a few years ago, as he is close by. The girl who answered said, that with all the dry heat, it was probably just a ruptured blood vessel. Forced dry heat in the cold weather does this. It looked bad, no pain. There was nothing that I could feel or see in that eye, as in a forgein object.

Tuesday, I went to Dr Mellish's office. I spent about 2 minutes in the waiting area. Then, the dr called me back, said "Well, there is nothing in there, if there was, it's not there now". I knew that ! He did not , I repeat , did not, touch the eye with anything, surgical or not. The whole visit lasted maybe 6 -10 minutes.Then, he told me to use these eye drops. He told me he would administer 2 doses at that time. He did only one. Told me to come back in a week. I , at that point, scheduled an appt to get my eyes examined for new glasses. This was for the following Tuesday.

Okay, this visit, he took about another minute to look at the eye, still no surgical or invasive treatments used. He said,keep using the drops, you were lucky there was no infection. Infection ? The issue cleared itself up totally by Thursday of the first weeek. I asked why I had not gotten what I came for, my eye exam . He forgot, so then did the exam.

I picked out frames, fitted, billed, the whole nine yards. Vey expensive, but they were what I liked. Between the time they called to tell me I could pick up my glasses & then, I got a BIG bill from Blue Cross, where the office did not submitt a referral. This did not surprise me, but the charges did. I paid my copays, for each visit, totally $60. The office charged for more than one visit on one day, maybe the exam.

What really got me was that they charged for eye surgery. I was nuts with anger! I had NO surgery what so ever. I phone BC/BS and told them. They said he was charging for removal of a forgein object. He himself told me there was NOTHING there.I refused payment on the deposit for the glasses, seeing how he got $539 for something he did not do. I will NOT pick up the glasses. I will never go there again. This man obviously makes his money from ripping off the health system. He got all he will get from me.

I did inform BC/BS of this matter and they said to rport itto them. I hope he will not continue to be paid for services he did not perform. This is why our insurance is so high ! As far as I care, the office can "eat" the cost of making the glasses, as they were paid for them MANY times over!!

Susan

nj, New Jersey
U.S.A.


1 Updates & Rebuttals

Optician

Williamstown,
New Jersey,
USA
Susan

#2General Comment

Tue, December 29, 2009

I woke up one morning to the realization that ignorance is cause for dissatisfaction among so many optical patients.  It's immensely beneficial to educate yourself regarding any aspect of your body as well as your insurance policies and benefits that you pay for and also those that you DONT pay for. 

To start off...No physician who values his or her license will diagnose anyone over the phone.  Receptionists will not diagnose period. Dry heat in the "cold weather" of MID MAY rarely causes receptionists to think they're doctors.  Unless you read the bottle of what he put in your eye, and were educated enough to know what it meant, I wouldn't assume he didn't administer the double dose.  He was extremely giving if he gave you eye drops to take with you as opposed to writing a prescription and making you pay for them yourself at the pharmacy.

Optometrists do not perform surgically invasive procedures, therefore of course he didn't! It's not typical of optometrists to perform routine examinations on the same day as medical problems, especially if your vision could be altered or compromised by whatever problem you're having.  If he did both the exam and the medical visit in one day, he did you a favor by avoiding two separate office visit charges to the insurance.  If you didn't get a referral then the office didn't submit one, however if you got one you could've asked for the office to resubmit the claim to the insurance company correcting the mistake.

OPTOMETRISTS CAN NOT CHARGE FOR EYE SURGERY!!!!! A corneal foreign body is an object (eg, metal, glass, wood, plastic, sand) either superficially adherent to or embedded in the cornea of the eye. If he billed your insurance $539 for two office visits, a FB removal, and a routine exam, you got lucky! The insurance might have paid him $150 if he's lucky.  You refused payment on materials which are totally separate from the medical problems you came to him with and now he had to eat the cost on expensive glasses which probably cost him more than the payment he received from your insurance. Ignorance in unwillingness to educate yourself is why your insurance is so high. Congratulations on bad mouthing a good doc. 

Next time you complain you should educate yourself on the topic and more than just your concept of things.  There's always two sides to things.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//