- Report: #1336990
Complaint Review: Dr. David Williams - Internet
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Author Confirmed
Why?
Dr. David Williams
Internet, USA
Phone:
888-349-0483
Web:
http://www.drdavidwilliams.com/
Categories:
Business Rating:
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Dr. David Williams Healthy Directions Products Don't Work, Drag Out Refunds Even when You Stay on Them Montoursville Internet
You'll Be Lucky to See the Refund They "Guarantee"
I was skeptical about the claims made in Dr. David William's slick, full-color mailer, but the guarantee made it worth a shot. As an aging male with enlarged prostate, I was interested in the Healthy Prostate supplement.
I gave it 90 days, used all the product--and NADA, absolutley no difference in the nighttime pee situation.
So, I requested my refund. They promised it, saying it would be "about a week." More than three weeks later, I called back and told "it was being processed," but that it would take 3-5 weeks.
What company needs a month to month or more to process a simple refund? Answer: one that is ripping people off. I don't know if I will get this or not, but it's already clear when there are so many complaints against this company.
Read what the National Council Against Health Fraud says about this guy: http://www.ncahf.org/articles/c-d/davidwilliams.html
Save your money!
1 Updates & Rebuttals
Healthy Directions Customer Service
Bethesda,Maryland,
USA
Response from Healthy Directions
#2UPDATE Employee
Fri, August 11, 2017
Thank you for taking the time to share your feedback on our products and service—we greatly appreciate it. We agree that it shouldn't take long to issue a refund, but unfortunately, at the time you wrote this review we had quite a few challenges with our system upgrades which affected service online and at our call centers—and we sincerely apologize! We would appreciate the opportunity speak with you to hear more of your feedback and what we can do to make things right! Please give us a call at 1-888-330-6672 or email us at [email protected] Thank you!
