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  • Report:  #565596

Complaint Review: Dr. Greenwald Ronald - Mountain View California

Reported By:
Andre - San Carlos, California, United States of America
Submitted:
Updated:

Dr. Greenwald Ronald
2500 Hospital Dr. 15b Mountain View, 94040 California, United States of America
Phone:
650-968-4747
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
This is my experience with Dr. Greenwald I feel I must share with public. In the beginning of January 2010 I had my first visit to his office due to the extreme pain I had in my back and sciatica. Doctor recommended surgery and prescribed a pain killer (NORCO) alone with muscle relaxant medicine. While being seen by the doctor in his office he accepted the personal phone call that lingered for at least 5 minutes without any apologies or comments whatsoever, like I was not there with my pain. I felt hesitant to agree for the immediate surgery and consulted another doctor for the second opinion. The other doctor recommended a blockade and to wait and see how this treatment will help before using the surgery.

While waiting for the results of this treatment I ran out of original and the single refill option for the pain killer medicine (NORCO). Today I called my pharmacy to ask for the refill; however they asked me to call the doctor for the approval of the extra refill, so I did. Today is Saturday, however Dr. Greenwald was on call (lucky me) and receptionist said that the doctor is going to call me back. When he did, I explained him my situation asking to call the pharmacy. His response was: I do not do refills on the weekends First I thought he is joking and said that my pain does not have weekends and asked him to take the pharmacy number. He said he is not in the position to take any numbers. I do not understand what kind of doctor on call it is and why calling the patient without being prepared. Anyways, finally I had to ask the pharmacy to call the answering service and to leave their number so he can call them and at the end he did. I do not recommend anyone to use this doctor.


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