- Report: #988304
Complaint Review: Dream-marriage.com - Reno Nevada
Reported By:
Roger Smith -
Los Angeles, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Dream-marriage.com
9120 Double Diamond Parkway Reno, 89521 Nevada, United States of America
Phone:
1(888)989-4889
Web:
www.dream-marriage.com
Categories:
Business Rating:
(0)
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Dream-marriage.com Dream-marriage refuses to investigate a married dating scammer Reno, Nevada
I reported a MARRIED dating scammer to Dream-marriage.com and they refused not only to delete her profile, but even to investigate her, pressing me hard to release a source of my information.The source of information is irrelevant, the fact that she is married is very relevant and very easy to confirm.
Scammer is ?????, Dream-marriage ID #2749182, full name ????? ???? (?????????)
Here is a copy of my correspondence with Dream-marriage customer support:
Roger Smith 25 December 2012 21:38
????? ID #2749182 is married.
Maiden name: ????
Married name: ?????????
http://www.dream-marriage.com/profile-Stunning-Ukrainian-Lady-Elena-2749182.html
Dream-Marriage 26 December 2012 07:16
Hello Roger,
May I ask what your source is for this information?
Sincerely,
Jeana
Dream-Marriage Customer Service
9120 Double Diamond Parkway
Reno, NV 89521
Like Us: http://www.facebook.com/DreamMarriage
+1 (888) 989-4889
+1 (877) 989-4595
Roger Smith 26 December 2012 21:10
Get on Skype with her, ask for passport, that would be your source of information. Don't forget to send me your apologies.
Dream-Marriage 27 December 2012 05:10
Hello Roger,
Again how do you know, seeing somebody on Skype would NOT tell you first that they are a model and second that they are Married. Once you provide me with your source we will investigate your claims.
Then, Please allow us time to complete our investigation we already know how to do this.
Sincerely,
Jeana
Dream-Marriage Customer Service
9120 Double Diamond Parkway
Reno, NV 89521
Like Us: http://www.facebook.com/DreamMarriage
+1 (888) 989-4889
+1 (877) 989-4595
Roger Smith 27 December 2012 09:01
"Seeing somebody on Skype would NOT tell you ... that they are Married."
Seeing her passport on Skype would tell you just that. Investigate her! What you are afraid of? To find out that she is married?
Dream-Marriage 27 December 2012 10:46
Hello Roger,
Again do not tell us how to do this we don\'t need your advice here. What we do need to know is where and how you are getting your information about this lady. So please provide an answer to this question.
Sincerely,
Jeana
Dream-Marriage Customer Service
9120 Double Diamond Parkway
Reno, NV 89521
Like Us: http://www.facebook.com/DreamMarriage
+1 (888) 989-4889
+1 (877) 989-4595
Roger Smith 27 December 2012 17:10
I'm under no obligation to share with you the source of information.
I gave you her ID, her maiden name (that exactly matches your records), and her family name. You don't need anything else. It's your obligation to investigate.Instead of being appreciative to me for providing you with that sensitive information, you are getting increasingly defensive and rude, protecting a scammer.Bad for your company, bad for you.As legitimate as you claim you are, her profile would have been deleted after my first email.
Dream-Marriage 28 December 2012 05:42
Hello Roger,
We do need to know why and how you believe your claims.You have only leveled accusations with no reason for your claims.
Sincerely,
Jeana
Dream-Marriage Customer Service
9120 Double Diamond Parkway
Reno, NV 89521
Like Us: http://www.facebook.com/DreamMarriage
+1 (888) 989-4889
+1 (877) 989-4595
Scammer is ?????, Dream-marriage ID #2749182, full name ????? ???? (?????????)
Here is a copy of my correspondence with Dream-marriage customer support:
Roger Smith 25 December 2012 21:38
????? ID #2749182 is married.
Maiden name: ????
Married name: ?????????
http://www.dream-marriage.com/profile-Stunning-Ukrainian-Lady-Elena-2749182.html
Dream-Marriage 26 December 2012 07:16
Hello Roger,
May I ask what your source is for this information?
Sincerely,
Jeana
Dream-Marriage Customer Service
9120 Double Diamond Parkway
Reno, NV 89521
Like Us: http://www.facebook.com/DreamMarriage
+1 (888) 989-4889
+1 (877) 989-4595
Roger Smith 26 December 2012 21:10
Get on Skype with her, ask for passport, that would be your source of information. Don't forget to send me your apologies.
Dream-Marriage 27 December 2012 05:10
Hello Roger,
Again how do you know, seeing somebody on Skype would NOT tell you first that they are a model and second that they are Married. Once you provide me with your source we will investigate your claims.
Then, Please allow us time to complete our investigation we already know how to do this.
Sincerely,
Jeana
Dream-Marriage Customer Service
9120 Double Diamond Parkway
Reno, NV 89521
Like Us: http://www.facebook.com/DreamMarriage
+1 (888) 989-4889
+1 (877) 989-4595
Roger Smith 27 December 2012 09:01
"Seeing somebody on Skype would NOT tell you ... that they are Married."
Seeing her passport on Skype would tell you just that. Investigate her! What you are afraid of? To find out that she is married?
Dream-Marriage 27 December 2012 10:46
Hello Roger,
Again do not tell us how to do this we don\'t need your advice here. What we do need to know is where and how you are getting your information about this lady. So please provide an answer to this question.
Sincerely,
Jeana
Dream-Marriage Customer Service
9120 Double Diamond Parkway
Reno, NV 89521
Like Us: http://www.facebook.com/DreamMarriage
+1 (888) 989-4889
+1 (877) 989-4595
Roger Smith 27 December 2012 17:10
I'm under no obligation to share with you the source of information.
I gave you her ID, her maiden name (that exactly matches your records), and her family name. You don't need anything else. It's your obligation to investigate.Instead of being appreciative to me for providing you with that sensitive information, you are getting increasingly defensive and rude, protecting a scammer.Bad for your company, bad for you.As legitimate as you claim you are, her profile would have been deleted after my first email.
Dream-Marriage 28 December 2012 05:42
Hello Roger,
We do need to know why and how you believe your claims.You have only leveled accusations with no reason for your claims.
Sincerely,
Jeana
Dream-Marriage Customer Service
9120 Double Diamond Parkway
Reno, NV 89521
Like Us: http://www.facebook.com/DreamMarriage
+1 (888) 989-4889
+1 (877) 989-4595
2 Updates & Rebuttals
Roger Smith
Los Angeles,California,
United States of America
Married dating scammer!!
#2Author of original report
Sat, January 26, 2013
Month later the reported MARRIED dating scammer is still on dream-marriage site!
Roger Smith
Los Angeles,California,
United States of America
Dream-marriage.com refuses to delete a profile of a MARRIED dating scammer
#3Author of original report
Sat, December 29, 2012
I reported a MARRIED dating scammer to Dream-marriage.com and they refused not only to delete her profile, but even to investigate her, pressing me hard to release a source of my information. The best source of information in this case is the scammer's passport, but Dream-marriage.com preferred to fight me instead of conducting a routine passport check.
Scammer is ?????, Dream-marriage ID #2749182, full name ????? ???? (?????????)
Here is a copy of my correspondence with Dream-marriage customer support:
Roger Smith 25 December 2012 21:38
????? ID #2749182 is married.
Maiden name: ????
Married name: ?????????
http://www.dream-marriage.com/profile-Stunning-Ukrainian-Lady-Elena-2749182.html
26 December 2012 07:16
Hello Roger,
May I ask what your source is for this information?
Sincerely,
Jeana Dream-Marriage Customer Service
9120 Double Diamond Parkway
Reno, NV 89521
Like Us: http://www.facebook.com/DreamMarriage
+1 (888) 989-4889
+1 (877) 989-4595
Roger Smith 26 December 2012 21:10
Get on Skype with her, ask for passport, that would be your source of information. Don't forget to send me your apologies.
Dream-Marriage 27 December 2012 05:10
Hello Roger,
Again how do you know, seeing somebody on Skype would NOT tell you first that they are a model and second that they are Married. Once you provide me with your source we will investigate your claims. Then, Please allow us time to complete our investigation we already know how to do this. Sincerely,
Jeana
Dream-Marriage Customer Service
9120 Double Diamond Parkway
Reno, NV 89521
Like Us: http://www.facebook.com/DreamMarriage
+1 (888) 989-4889
+1 (877) 989-4595
Roger Smith 27 December 2012 09:01
"Seeing somebody on Skype would NOT tell you ... that they are Married."
Seeing her passport on Skype would tell you just that. Investigate her! What you are afraid of? To find out that she is married?
Dream-Marriage 27 December 2012 10:46
Hello Roger,
Again do not tell us how to do this we don\'t need your advice here. What we do need to know is where and how you are getting your information about this lady. So please provide an answer to this question.
Sincerely,
Jeana
Dream-Marriage Customer Service
9120 Double Diamond Parkway
Reno, NV 89521
Like Us: http://www.facebook.com/DreamMarriage
+1 (888) 989-4889
+1 (877) 989-4595
Roger Smith 27 December 2012 17:10
I'm under no obligation to share with you the source of information.
I gave you her ID, her maiden name (that exactly matches your records), and her family name.
You don't need anything else. It's your obligation to investigate.
Instead of being appreciative to me for providing you with that sensitive information, you are getting increasingly defensive and rude, protecting a scammer.
Bad for your company, bad for you.
As legitimate as you claim you are, her profile would have been deleted after my first email.
Dream-Marriage 28 December 2012 05:42
Hello Roger,
We do need to know why and how you believe your claims.
You have only leveled accusations with no reason for your claims.
Sincerely,
Jeana
Dream-Marriage Customer Service
9120 Double Diamond Parkway
Reno, NV 89521
Like Us: http://www.facebook.com/DreamMarriage
+1 (888) 989-4889
+1 (877) 989-4595
