- Report: #1098845
Complaint Review: Dream Number Beds - Houston Texas
Reported By:
Erothrock -
Fountain Valley, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Dream Number Beds
5475 W Sam Houston Pkwy N Houston, 77041 Texas, USA
Phone:
877-753-3770
Web:
www.dreamnumberbeds.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dream Number Beds The Sleep Better Store Sleep Number/Dream Number-type company DISAPPEARED...cannot return an item Houston Texas
I purchased a Dream Number Bed from this store/company and wanted to return the frame part of the bed (within the 90-day return period). However, today I tried to go to the website...it's "gone." Not even a 404 error...it just goes to a white, blank site. Tried to email the sales and customer service teams to ask for the return procedure, using the original email address on their email confirmation receipt...all emails bounced back immediately. Tried to call the 877 number...after two rings, phone just stops ringing...no answering machine...no nothing.
This place has either JUST gone out of business or it's a TOTAL SCAM. See for yourself:
http://www.dreamnumberbe…
877-753-3770
4 Updates & Rebuttals
jmcelmoyle
Alabama,USA
owner of dream number started another company
#2General Comment
Thu, February 18, 2016
After a little research I found that the owner of dream number beds Philip krim started another mattress business by the name of "Casper" is this legal to do? I am going to call tomorrow and see if they will honor my dream number warranty.
Another Mattress Buyer
Houston,Texas,
How to Get your mattress issue solved
#3Consumer Suggestion
Fri, December 06, 2013
The store warranty is no good since they are now out of business as of Oct 2013. However, if you still have the tag on the mattress the manufacturer is honoring the mattress warranty. They are Jeffco Fibres in Massecusettes. I have an Angel Bed that caved in the middle, they are replacing it because of the 20 year warranty. Even though Merrick Group, Sleep Better Store, et al are not helping consumers, the Jeffco Fibres company is reputable and is honoring all warranties for mattress defects.
Erothrock
Fountain Vallely,California,
Thanks for the info...
#4Author of original report
Wed, November 13, 2013
I'll try this number today. Thanks again!
Ken
Colorado,Don't know if this will help or not but I ggot this from the BBB website for Dreamnumber
#5Consumer Comment
Wed, November 13, 2013
Tel 832-243-7600 Fax 800-914-6770 Good luck.
