- Report: #1228096
Complaint Review: DressLily - Internet
-
Author Not Confirmed
Why?
DressLily
Internet, USA
Phone:
669-721-9322
Web:
DressLily.com
Categories:
Business Rating:
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DressLily Ordered Skirt way back, didn't receive! Internet
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Consumer from Arizona: I ordered a skirt from DressLily.com in mid January 2015 and now it's May and I have still not received it! It was 13 U.S. Dollars and I tried to get a refund but never did. Checked my email and apparently it was shipped from Hong Kong but the default payment was euros so I expected to be from the UK. I couldn't understand the tracking number since it was in mandarin?! On the tracking page I kept checking for several months and it just says "shipped" and there was no further progress. It was also payed through PayPal. Before that I order a pair of boots from there. Those took about 2-3 months but they actually came. The problem was that they reeked of leather and a hint of gasoline. I started to get suspicious of where they were being made. The biggest problem is that after I ordered the skirt (approx 1 week after) they was an alert on PayPal that someone deducted $211 from MY credit card. The same one used to order from Dresslily. I believe the name was Zuzu or something, which sounds HIGHLY Asian, referring to the shipment from Hong Kong. I hope someone looks into this company, as this has happened to several other people. Dressily you should be immediately closed down. Thank you.
