- Report: #739149
Complaint Review: Dresssale.com - Internet
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Dresssale.com
Internet, United States of America
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Web:
www.dresssale.com
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Dresssale.com Do NOT order from DRESSALE.COM - THEY ARE NOT REPUTABLE OR TRUSTWORTHY Internet
I ordered a dress (http://www.dressale.com/twopiece-vneck-aline-chiffon-mother-design-p-19830.html) for my daughter's wedding. What I received compared to the picture is unbelievable. I order hunter green (it came in "bright" emereld green); I ordered a size 10 (I'm usually an 8) and it doesn't fit; and the detail on the dress is horrible beading and fake sequence that isn't fit for a child's play! I was so disappointed and quickly reported it; the best they could do was refund me $20 and I'm not accepting that. Though Paypal, I'm hoping to get this resolved. In the meantime - DO NOT order from them.
1 Updates & Rebuttals
Dressale
New York,New York,
sincere apology from dressale.com
#2REBUTTAL Owner of company
Thu, May 30, 2013
Dear customer:
We would like to apologize for the confusion and inconvenience you have experienced while shopping at Dressale.com. We are continuously working on improving our products and service, so we very much value your feedback.
As for your issues, you can contact us via our email [email protected] ,or the live chat http://livechat.dressale.com/chat.php , and our customer service team will help you there.
Thank you,
Dressale
