The Fraud Chick
Ethics,#2Consumer Suggestion
Tue, October 22, 2002
Ron, What a rip! Unless the $120 was agreed upon up front you don't have to pay that amount. Call three other duct cleaning agencies, don't tell them why you're calling, and get an estimate on 40 minutes worth of duct cleaning for 12 feet with an 8 foot brush. Take those estimates to the Duct-con and show him what you plan to pay him. If he insists on $120 pay him so he doesn't ruin your credit. Then take him to small claims on a complaint of flimflam. As you give him to $120 tell him you plan to take him to small claims and also you intend to report him to the Attorney General and the local chamber of commerce--then tell him have a nice day. The bottom line--you take the upper road, not the one he takes. Good Luck,