- Report: #1147464
Complaint Review: Dutch Glow - Nationwide
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Dutch Glow
Nationwide, USA
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Dutch Glow Billed for products not ordered Nationwide
I called the TV order phone number for Dutch Glow. I ordered the buy one get one free with shipping and handling. There was no review of products ordered or a total you will be billed option. The call had MANY additional advertisements that I declined. I called the main service number after the call to review my order but was told to call Custumer status which I did I was told they could not see the order and to call back in three hours I called back in three hours and again I was told that it had not been posted. I said to cancel the order and they said they coulld not because it had not posted yet And to call back in 3-4 hours.
I again called back and no order had posted. I called back the next day and again it was not posted. The following day was Sunday and they were closed. I called back at 7am Monday and I was told too late it was shipped. I checked my bank statement and they had billed my account over the ordered I placed. I then called Dutch Glow customer service with my complaint of fraud and after being redirected. I was basically offered five dollars off if I accepted it as shipped or I could return it all. It will take 4-6 weeks to receive the product....They have my money.....THIS IS A SCAM
