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  • Report:  #657652

Complaint Review: Dynamic online solutions - Petaluma California

Reported By:
Matthew - , Nevada, United States of America
Submitted:
Updated:

Dynamic online solutions
755 Baywood Drive, 2nd floor Petaluma, 94954 California, United States of America
Phone:
(877) 325-4873
Web:
http://callkryptonite.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
The same thing happened to me! I was surfing online for a loan, then suddenly, a debit of $49.98 was posted on my account. I called the number that my bank gave me and the person I spoke with explained that it was a membership that I agreed upon when applying for a loan. Maybe I forgot to read the terms and conditions properly. So I asked the person to cancel whatever this is and refund my money. They canceled it and they explained to me that the money will be returned within 3-5 business days


5 Updates & Rebuttals

caf123

Arizona,
United States of America
fraud/scam

#2Consumer Comment

Wed, November 10, 2010

I know how you feel guys about this merchant. This also happened to me but like you I have different story. I called customer service right away once I got that charge on my bank account. The lady that I spoke to explained that this had happened. Apparently, it was in the terms and condition that it states about the 3rd party offer which I do not remember. Anyway, i got my money. I will not do this again.


Ronny g

North hollywood,
California,
USA
yes..you were victim to a scam...

#3Consumer Comment

Sat, November 06, 2010

..but charges do not "suddenly" appear my magic.

The ONLY way charges like this can appear..is if someone hand typed in account information on some site somewhere or another..and CHOOSE freely to submit it.

If you do not submit account information out, these types of mysterious charges will not appear on your account. This sites have no way to "find" or guess any information like this just because you are surfing the internet..someone naive has to have the correct account information..and voluntarily physically enter it on an online form..and submit it.

Once you submit account information..it is a pretty safe bet that you have in fact and indeed...authorized someone to charge the account. And after the fact..it is not always easy to find recourse. Complaining may help you emotionally as a vent..but the ONLY way to stop this kind of activity..is to inform others not to give out such personal information so freely online, or anywhere for that matter.

If you were in a store and someone told you something was a "free trial" and then asked for your credit card..would you be fool enough to give it to them??


SWENSON

United States of America
dynamic online solutions

#4Consumer Comment

Fri, November 05, 2010

I had similar situation. I got the same $19.98 charge on my bank account. They explained to me about a third party offer that I was charged for even the terms and
condition was clearly explained to me by the representative I spoke over the
phone. They were so kind enough to return the money back since they told me
that the bonus offer is in the terms and condition that I should have read  before submitting.


[email protected]

Hartford,
Connecticut,
U.S.A.
Dynamic Online solutions LLC

#5General Comment

Fri, November 05, 2010

You think your going to get your money back? your crazy? I just went through the same exact thing and I wasn't even looking for a loan!
These blockheads have my social, my email and my account number.
I had to hire an identify theft company, block my bank accounts, change my passwords,and put my creditors all on notice.

This is what I was advised to do:

1) Ask your bank for a copy of the check they will try to pass . In my case, the thing looked like something they created on Microsoft Word. They even had the stones to write my name on the check.

1) contact the PD for your state and file a report.

2) In my investigating, I discovered 2 of Dynamic solutions friends.
        a) First Bank of Delaware (their routing number is on the back of the check they tried to pass)
        b) Check site: 51 Cabrillo Drive,Santa Anna California,(714) 656-0900, ask for Chris. This company processes the check for Dynamic Online solutions. Funny, when I told them I was planning to bring the law to their door, the clammed up in a big hurry

3) Let the folks of #2 know if you don't get the direct number to dynamic online solutions(not any 800 #'s), you will prosecute them for aiding and abetting. They are knowingly accepting these bad checks,and not stopping makes it their problem, too.

4) when you get no results from #3, call the following people AG for California, Delaware and your state. Call the Banking commissioner for your state and Delaware.

5) Finally, file in the civil court in your state seek max damages allowed by law.

It's alot of work, but I got about 5 phone calls trying to tell me they were going to refund all the NSF fees and the check amount (still waiting). They also tried to tell me that they had my voice on tape authorizing this transaction. Doubt it

This all sounds like overkill, but think about it someone may be right this minute buying a fleet of trucks in Montana, using the checks they created with your information.




jepnlp

Whitman,
Massachusetts,
United States of America
Dynamic Online Solutions fraud, Freedom Subscription

#6Consumer Comment

Thu, November 04, 2010

This happened to me as well.  They refused to give me my money back.  Here is an email they sent to me after I complained.

Account Cancellation confirmation for 
From:
CENTRALIZED CUSTOMER SERVICE <[email protected]>
Add to Contacts
To:

The cancellation will take effect immediately. No further charges will be billed to your bank account.
If this cancellation was not intended, you may give us a call back at 1 877 807 4709 to reinstate your account.
Thank you, 
CENTRALIZED CUSTOMER SERVICE
On behalf of: Freedom Subscription
www.membershiplogin.com
8550 W. Desert Inn Rd Suite 102-381
Las Vegas, NV 89117
1 877 807 4709


I called my bank and they actually created a check!  The signature was forged! I have to submit a stop payment. My bank put the money back into my account and reversed the bounce check fee. PEOPLE, call your bank immediately to dispute this charge.   Also, call the company to make sure they cancel whatever it is they think you requested or they will continue to take your money.




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