conorleone
dont,#2Consumer Comment
Mon, February 28, 2011
Just to let everyone know, that my issue has now been resolved. I received my order by Fed Ex today. I am happy with the product, but I do feel that the issue I was having could have been acknowledged and dealt with a lot sooner then it was. Still better late then never I suppose.
s forsberg
Sweden#3Author of original report
Mon, February 28, 2011
2 days after filing this complaint report, Mr. J.M.Galet sent me an e-mail and apologized for my inconvenience. My order was immediately put together and shipped!
conorleone
dont,#4Consumer Comment
Thu, February 24, 2011
Just a warning to anyone thinking of buying from e-tobaccos.com.
I have paid for tobacco products that they promise to resend if stopped by customs. Mine was stopped by customs. I have sent 4 emails and not received 1 reply. They completely ignore all emails. I have since found on other forums many other peoiple with the same problem. DO NOT BUY FROM E-TOBACCOS.COM. You have been warned.
Oh and before Sr. Fernandez comes on here claiming they have not received my e-mails and being all concerned asking for my order number saying he will sort it out sraight away, like he has done to so many others on so many forums. MY ORDER NUMBER IS 914392.
A.) I don't believe you never got my e-mails so don't bother even saying so and
B.) If you actually reply to your customers and treat them with respect and fairness, they will buy more, reccommmend you to their friends, your business will grow and you will make more money, basic business lesson 1.
Sort it out!!!