- Report: #335486
Complaint Review: Earthlink - Carol Stream Illinois
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Author Confirmed
Why?
Earthlink
P.O. Box 6452 Carol Stream, 60197-6452 Illinois, U.S.A.
Phone:
888-327-8454
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Earthlink charged me for going over my time, & I was paying for Unlimited Dial UP. They have overcharged me a number of times & cut off my service again right after I payed them. They are the most dishonest company I have ever done busness with. Carol Stream Illinois
Earthlink has overcharged me numerous times. They Cut off service within a few days after I payed them & said I owed them more money. They charged me for going over my time limit & I was paying for Unlimited Dial Up service. The service is slow, it would take me 20 min. to hour's just to download something. The service
agent would tell me every thing was good on my account when I called in. then they would cut off my service two days later. This is the worse company I have
ever done business with.
Roy
Paradise, Texas
U.S.A.
agent would tell me every thing was good on my account when I called in. then they would cut off my service two days later. This is the worse company I have
ever done business with.
Roy
Paradise, Texas
U.S.A.
4 Updates & Rebuttals
Ktt
Los Angeles,California,
U.S.A.
Earthlink has a track record
#2Consumer Comment
Wed, June 18, 2008
This is for Nancy who made a comment about entering the 21st century. The point is, Earthlink has a track record of dishonest practice including over charging, double charging, and charging with no service. They're customer service is the worse, they lie, cheat and basically tell you what you want to hear without actually doing anything to fix it. Hopefully more and more people will start coming here before choosing an ISP and see that they have a horrible track record. Just look at the pages of complaints. At most it's a way to warn the consumer because there's actually very few ways to stop these companies from doing business dishonestly. By the way, some people don't need blazing speed when on the internet and are content with dial up, it's offered and it's their choice to use it. DSL with Earthlink is horrible as that was my claim against them. Monthly credit card charges and double charges for no service that went on for months (I was under contract). They never refunded. Screw Earthlink
Nancy
Steilacoom,Washington,
U.S.A.
dial up IS slow
#3Consumer Suggestion
Thu, May 29, 2008
Why, in this day and age, would ANYONE still be using dialup? Dialup IS slow. DSL is not much better but it IS faster than dialup. Cable braodband is the best thing. Stop complaining and join the 21st Century.
Nancy
Steilacoom,Washington,
U.S.A.
dial up IS slow
#4Consumer Suggestion
Thu, May 29, 2008
Why, in this day and age, would ANYONE still be using dialup? Dialup IS slow. DSL is not much better but it IS faster than dialup. Cable braodband is the best thing. Stop complaining and join the 21st Century.
Nancy
Steilacoom,Washington,
U.S.A.
dial up IS slow
#5Consumer Suggestion
Thu, May 29, 2008
Why, in this day and age, would ANYONE still be using dialup? Dialup IS slow. DSL is not much better but it IS faster than dialup. Cable braodband is the best thing. Stop complaining and join the 21st Century.
