Eastern Marine hides negative reviews. I was displeased with my tire/wheel purchase for my camper. Receiving it before a trip I was kind of forced to keep and use them. That was my decision so no problem there. The wheels were suppose to be galvanized. They appear to be cheaply painted with numerous dirt specks under the paint. Galvanized is steel dipped in molten zinc to prevent corrosion. Dirt specks burn up in molten metal. The tires were not what was pictured but a completely different tread. They did sell a 4 lug and 5 lug tire on the same page through a drop down menu. They showed only the 5 lug tire. So if you bought the 4 lug you were disappointed. They have since updated that tire/wheel web page which now shows both tires and wheels but they have the tire pictures backwards as far as the 4 lug and 5 lug tire goes. I can't trust a site that hides/deletes negative reviews. If someone complained about a product I sold I would of least contacted the customer and try to make things right. Eastern Marine showed no concern.
#2Author of original report
Tue, January 26, 2016
After filing the report the company has contacted me twice. Once to leave a new review and to contact customer service once I get home from my trip. Thank you ripoffreport for the catalyst.