Consumer
Commerce Township,#2General Comment
Thu, July 28, 2011
I was in the process of researching closet installations, and was studying the Easy-Closet systems, when I stumbled across the rip off report.
The negative report gave me a second look at considering it as potential system. I planned on having a carpenter perform the installation.
While there was one negative among the positive reports, statistically the sample size it is not sufficient to substantiate that the negative claim should be dismissed, using attribute data.
One must consider the consumers who have not provided input of their experiences. I believe the company should initiate a proactive investigation of the customer quality from customers, as well as develop a quality control plan, in order to ensure a robust product to the consumers.