- Report: #392127
Complaint Review: EasyWeightLossTea Wu-Yi System - Internet
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EasyWeightLossTea Wu-Yi System
www.easyweightlosstea.com Internet, U.S.A.
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Easy Weight Loss Tea EasyWeightLossTea, Wu-Yi System scam steal rip off cancel Arizona Internet
I ordered the 'free trial' from Wu-Yi yesterday, and was told on their website $4.95 shipping fee!! yay i thought. to my disappointment, i was charged an extra $20 for international shipping (this was noted on the site, but not clearly) also, all of the prices were in USD, which is not clearly stated anywhere... so the $4.95 became $54!!! NOT HAPPY!!!
I tried to cancel my order today, and they tell me it has already been shipped. And that also if I do not send back the tea within 14 days i will be charged a further $59.95!! hate to think what that is in Kiwi currency!!!!
I AM PISSED OFF WITH THIS STUPID COMPANY TAKING ADVANTAGE OF INNOCENT PEOPLE!!!
DON'T GIVE THEM YOUR MONEY!!!
if you are trying to return products, chat to them on the online chat thingy, and send to
Wu-Yi USA
Army Post Road Distribution
3600 Army Post Road
Des Moines, IA 50321
Natashaxxxx
Merrimac, QLD
Australia
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
I tried to cancel my order today, and they tell me it has already been shipped. And that also if I do not send back the tea within 14 days i will be charged a further $59.95!! hate to think what that is in Kiwi currency!!!!
I AM PISSED OFF WITH THIS STUPID COMPANY TAKING ADVANTAGE OF INNOCENT PEOPLE!!!
DON'T GIVE THEM YOUR MONEY!!!
if you are trying to return products, chat to them on the online chat thingy, and send to
Wu-Yi USA
Army Post Road Distribution
3600 Army Post Road
Des Moines, IA 50321
Natashaxxxx
Merrimac, QLD
Australia
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
3 Updates & Rebuttals
Shalyn R.
Las Vegas,Nevada,
U.S.A.
Hello
#2UPDATE Employee
Wed, August 05, 2009
Hello, I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process. We appreciate your concerns. Respectfully,
Shalyn R.
Las Vegas,Nevada,
U.S.A.
Hello
#3UPDATE Employee
Wed, August 05, 2009
Hello, I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process. We appreciate your concerns. Respectfully,
Shalyn R.
Las Vegas,Nevada,
U.S.A.
Hello
#4UPDATE Employee
Wed, August 05, 2009
Hello, I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process. We appreciate your concerns. Respectfully,
