Complaint Review: Ebates.com - SAN FRANCISCO California

*The customer service specialist that contacted me went by the name of 'Pa' and just like the company has proven of themselves, her name doesn't even sound legit. There's no one more suitable yet, for the job! She was also the one who deactivated my mother's ebates account, my stepfather's account & my individual account when addressed for our missing cashback. After numerous, I mean numerous attempts to resolve this issue and after resubmitting and forwarding all my order confirmations to the [email protected], all of sudden my account vanished and she called me to tell me just that without leaving me her name. It wasn't until calling back, that one of the other associates gave me her name and Miss Pa could't come to the phone. Originally, 'Pa' had told me that she pulled up other accounts under my name. No these were accounts were either old accounts that haven't been accessed in years or accounts that belonged to those no longer residing in this household.

The other ebates accounts were under my referrals names, but I was the designated payee due to the fact that I'm family and that I make their purchases for them. Example. One account belongs to my teenage daughter, who I often pay for her purchases, her father, who I often make purchases for also and has an account, my stepfather who designates me as the payee since I take care of the home, run errands and handle family business full-time, and another account for my mother who had also designated me as her payee because I took care of her full time for the past 3 and a half years until she passed away this year in April. I explained all of this to 'PA' and 'PA' coldly said I'm sorry. Well, the accounts were deactivated and no cashback will be administered. The only way to handle this is to get justice so that they don't keep doing this to other people like myself.

I will be making a police report as soon as I can get the rest of crew together to make statements, stating that they designated me to be their payee. That's another thing, Pa told me only friends can be designated as payees, not family members??? I'm sorry but even my friends are like family and pulling up the terms and conditions updated on May 22, 2018, it doesn't say state anything like that. YESSS, I DID MY HOMEWORK. This company will be reported also to The BBB, The FTC & The Attorney General's Office. I'm pulling all my bank records, as well as all of my e-mail & order confirmations and I'M READY TO GO!!! To those who don't understand what all the fuss is, we've been scammed out of not only hundreds, but thousands of dollars.. ~ And yes, I'm pissed

So for those out there, other than myself, who want to take legal action you may do so, but first file a police report, then file claims w/The BBB, The FTC & then follow-up w/The Attorney General's Office. Give them the following e-mail address that they gave me, [email protected]. It sounds like a sham, but whatever! Even more reason and backup that you have to prove that this company not only commits frauds, but also does calculating things to escalate your levels of anger and frustration. EBATES SCAM *

It's all above. They scammed me and several people close to me out of thousands of dollars and now we're figting back.