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  • Report:  #864072

Complaint Review: ebay - internet California

Reported By:
aldo - Mcallen, Texas, United States of America
Submitted:
Updated:

ebay
internet, California, United States of America
Phone:
956 326-7184
Web:
EBAY
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased an ice merchandiser through EBAY with EBAY BUYER PROTECTION

I paid 629.00 dlls. plus 307.00 dlls. in advance for item to be delivered.

The seller's user name in EBAY is OCTOVENT/ John Bricker.

Seller sent me a NON WORKING ITEM which I reported inmediately to EBAY

EBAY sent me a messagge not to worry about since I have EBAY BUYER PROTECTION

EBAY required pictures and a written estimate to make a decision at resolution center.

EBAY decided on february 29 that I will get my money back for original purchase and freight cost only.

EBAY required me to send the item back  which I paid an additional amount of $ 230.00 dlls.

Ice merchandiser was handled incorrectly by carrier and suffered a partial damage to the glass door

Fortunately item was insured and agreed to pay an amount of 377.00 dlls. for damage.

EBAY specialist named Scott D called me and explained that EBAY would pay me the rest of amount once he call the insurance adjuster to verify that the amount  of $ 377.00 will be send to me.

Freight Co. is requiring an additional $ 230.00 for services on several attempts to deliver item.

I purchased this item on january 28/2012 and I have spent over 1,700 dlls. plus 9 weeks waiting to get my money back.

At this moment EBAY sent me a message stating that case is closed and I won't get my money back!!!!

Does this sound and looks like a RIP OFF?

I think that all consumers out there need to be aware about these fraudulent practices on internet which are becoming more common everyday, We need to do something about this soon!!


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