- Report: #553860
Complaint Review: eBay - San Jose California
Reported By:
Lucy -
Las Vegas, Nevada, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
eBay
2145 Hamilton Avenue San Jose, 95125 California, United States of America
Phone:
(408) 376-7400
Web:
ebay.com
Categories:
Business Rating:
(0)
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eBay Deceptive Fees Charged San Jose, California
After a chat conversation with eBay this morning regarding the fees that they charged me I discovered that eBay charges you 8.75% on the final value of the item sold when you use the "free" insertion fee for the first 5 items that you list each month. The problem is that they don't tell you this and when I inquired as to where this policy was listed I was referred to a June2009 newsletter. There is no where on the eBay site that this fee structure is explained. The fee for items 6-?? listed with eBay the fees are 8.75% of the first $25.00 and 3.50% of the final value over the $25.00. This means that you are paying eBay an extra 5.25% of the final value of an item sold in order to save $0.15. This cost me over $11.00 on one item.
Deceptive practice.
Deceptive practice.
1 Updates & Rebuttals
Edgeman
Chico,California,
U.S.A.
Where the fee structure is expalined...
#2Consumer Comment
Wed, January 13, 2010
From the OP:
"There is no where on the eBay site that this fee structure is explained."
I went to the eBay website and found the fee structure in less than twenty seconds. Here's the link (ROR may redact it):
http://pages.ebay.com/help/sell/selling-basics.html
There are two links on that page that take you to an explanation of eBay's fee structure.
