- Report: #190263
Complaint Review: Ecampus.com - Lexington Kentucky
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Author Confirmed
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Ecampus.com
2415 Palumbo Drive Lexington, 40509 Kentucky, U.S.A.
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Ecampus.com Internet thieves! Will not pay for book buyback. Ripoff! Lexington Kentucky
Sent a textbook to ecampus.com on December 16, 2005. I have still not received payment. E-mail correspondence promised 6-8 week payment, then 12 week payment, and finally 16 week payment.
Looking at all the other complaints filed here, I guess I've lost my money. I have filed a complaint with the BBB. With this many people losing their books and money, I cannot believe that a state or government regulatory agency has not forced ecampus.com to stop processing book buybacks!
You may get less money selling your books elsewhere, but you won't get any money from ecampus. Seller beware.
C
Tooele, Utah
U.S.A.
Looking at all the other complaints filed here, I guess I've lost my money. I have filed a complaint with the BBB. With this many people losing their books and money, I cannot believe that a state or government regulatory agency has not forced ecampus.com to stop processing book buybacks!
You may get less money selling your books elsewhere, but you won't get any money from ecampus. Seller beware.
C
Tooele, Utah
U.S.A.
1 Updates & Rebuttals
C
Tooele,Utah,
U.S.A.
After 17 weeks and a BBB complaint, a check finally received.
#2Author of original report
Thu, May 11, 2006
17 weeks after ecampus received my textbook, and after filing a BBB complaint I finally have a check for my buyback. The answer to the BBB complaint, and my check were received on the same day. The ecampus letter to the Better Business Bureau blames the delay on a conversion of their databases and processing abilities to a new system. They claim their current delay is 10-14 weeks. They did not explain why I was still waiting for payment after 17 weeks. I appreciate the BBB of Central and Eastern Kentucky for getting my check processed. I believe I would still be waiting for payment if they had not contacted ecampus on my behalf!
