- Report: #125278
Complaint Review: EcomAffiliate Solution Aka RXClient.com - Manchester Township New Jersey
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Author Confirmed
Why?
EcomAffiliate Solution Aka RXClient.com
2110 State Hwy No 70 Manchester Township, NJ 08759 Manchester Township, 08759 New Jersey, U.S.A.
Phone:
732-323-3055
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
EcomAffiliate Solution Aka RXClient.com These people change companies three times, at first they were good by now they are liars. Manchester Township New Jersey
They were Rxmostwanted, medsmostwanted. These were good.
Now they are RxClient and they stink. They will not ship your product and not refund your money either.
They will give you the run around and now answer your e mails. They have some ditz on the phone named Samantha who is the liar for "Frank" I ordered and I only got half of my order. They had all kinds of excuses and finally said they would refund my 189$ and that was 2 months ago. Good luck to me.
They won't answer your e mails, and will lie when you call them
Don't ever order from them. We need to shut them down
Marlies
N. Fort Myers, Florida
U.S.A.
Now they are RxClient and they stink. They will not ship your product and not refund your money either.
They will give you the run around and now answer your e mails. They have some ditz on the phone named Samantha who is the liar for "Frank" I ordered and I only got half of my order. They had all kinds of excuses and finally said they would refund my 189$ and that was 2 months ago. Good luck to me.
They won't answer your e mails, and will lie when you call them
Don't ever order from them. We need to shut them down
Marlies
N. Fort Myers, Florida
U.S.A.
5 Updates & Rebuttals
Marlies
N. Ft. Myers,Florida,
U.S.A.
Finally got my refund
#2Author of original report
Wed, January 19, 2005
Thank you RX Client. I owe you an apology. But it did take a long time do get the credit. Obviously someone made a mistake. But that does not matter now. I guess all the mixups when you were changing names really messed things up. I would tell others not, that It would be ok to order from you. Again, I am sorry and didn't expect something for nothing.
Marlies
North Fort Myers,Florida,
U.S.A.
Apology
#3Author of original report
Fri, January 14, 2005
They did not post anything to my credit card as of today, Jan 13. I talked to my bank and they said the error is on the Rx end. SO I called the number that Frank told me to call and a person named Heidi said it must have been a mistake. I told her I was going to file a dispute with my bank, and she said no need to-they will try to refund it. If they refund my 169 dollars, then I apologize but not before that. I am just sorry I had to put Rxclient and myself through this. I am not an liar and don't want anything for free. When they were Medsmostwanted and rXmostwanted I had not problems at all. I am a good person and usually don't go through this. I usually just forget about it and pay, but not this time.
Marlies
North Fort Myers,Florida,
U.S.A.
Rebuttal
#4Consumer Comment
Fri, January 14, 2005
I called up my Credit card company and they said the mistake was on there side. I don't want anything for free. Just give me the 169 for the product I didn't get and I will be happy to apologize. I talked to someone from Rx Client that does the refunds and she said she would refund me ASAP. and admitted maybe someone put in a wrong number.
Marlies
North Fort Myers,Florida,
U.S.A.
Rebuttal
#5Consumer Comment
Fri, January 14, 2005
I called up my Credit card company and they said the mistake was on there side. I don't want anything for free. Just give me the 169 for the product I didn't get and I will be happy to apologize. I talked to someone from Rx Client that does the refunds and she said she would refund me ASAP. and admitted maybe someone put in a wrong number.
Frank
Manchester,New Jersey,
U.S.A.
Some people are just liars and want something for free
#6UPDATE Employee
Thu, January 13, 2005
Transaction Detail Order ID 1109041112 Transaction 57859, processed 2004-11-09 18:30:21.233 Buyer [email protected] Seller [email protected] Transaction Amount Net Payout $265.26 Processing Fee $20.74 Total Sale $286.00 Available For Refund $114.00 Refunded $172.00 Transaction Status Refunded Nov-09-2004 - Payment attempted Nov-09-2004 - Payment confirmed Dec-09-2004 - Refund As it is obvious from our merchant account, she has been refunded the portion of her order that she claims did not arrive. She has been a problem ever since the day she has ordered. I am the customer service manager and I am mentioned in this false report that she is filing. You seem to want to crucify a business for misconduct, what can you do for such a blatant lie by a consumer that is unhappy that we would not give her something for free? She said that her package did not arrive, and as per our company policy she was issued a refund without delay. We always issue refunds when requested and the size and volume of our business make it pointless to steal and individual customers $100. That accomplished nothing for us. We were formally another site and we changed ONE time to upgrade all of our systems and launch a new platform to operate off. Again another exaggeration and mistatement saying that we changed 3 times. I demand that a rebuttal be posted as she is obviously lying. Frank Customer Service Manager
