- Report: #1203899
Complaint Review: ECYCLEBEST - Internet
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Author Confirmed
Why?
ECYCLEBEST
Internet, USA
Phone:
888-821-1143
Web:
www.ecyclebest.com
Categories:
Business Rating:
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ECYCLEBEST DIS-HONESTLY MIS-QUOTED PRICE OF MY PHONE AND WILL NOT RETURN IT Internet
This company offers to buy my used cell phone. They ask the type of phone, the cellular company i used, condition of phone.
They immeidaely quoted me a price that i was comfortable with.They emailed me to let me know they were mailing me a shipment box to put the phone in. and also asked me how I wanted to be paid. and I answsered by check.
My phone was in excellent condition, so i wasn't surpried that they quoted me $100. When they received the phone, they said they inspected it and was sending me $15.. They didn't ask whether that was ok or did I accept the quote..
The next email I got was that they were mailing the check.
As soon as I got the email of the mis-quote, I started trying to reach them by the same email they emailed me with and also by my personal email that was on my file. NO RESPONSE.
Then I tried calling them and kept getting forwared to PURCHASING..to a recording that had me on hold or 30 minutes or more. I tried this number several times. with no AVAIL..
I told them in the emails to send my phone back and also told the live operator that answers the phone before she transfers you to PURCHASING that i wanted my phone back. She quickly transfered me.
