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  • Report:  #760034

Complaint Review: Edrivenconcepts Temecula Ca - Temecula California

Reported By:
tb - , , United States of America
Submitted:
Updated:

Edrivenconcepts Temecula Ca
41951 Remington Ave Ste 100 Temecula, 92590 California, United States of America
Phone:
866-496-6090
Web:
www.edrivenconcepts.com
Tell us has your experience with this business or person been good? What's this?
PLEASE READ SLOWLY AND CAREFULLY: This is a very tricky scam and that is why it works so well on the unknowing consumer. They use confusion as a main tactic.

E Driven Concepts scams business owners that are paying an internet marketing company for advertising.  Business owners pay internet marketing firms so that potential customers can easily find them on the major search engines. E Driven Concepts and their fraudulent sales people actually POSE to be a representative from the company that the business owner actually hired. The consumer is MISLEAD into thinking they are discussing their account with the company that they are paying. The salesman, "Josh" "Ryan" or whoever else they are pretending to be that day have actually DEFRAUDED customers into giving them a Credit Card # because the CONSUMER THINKS THEY ARE TALKING TO THE COMPANY THAT THEY HIRED!

The "salesman" even promises them that they will fulfill certain duties. These promises can never be accomplished because the REAL company would not know since E Driven Concepts is POSING as a FAKE employee of the firm that the business owner hired! Then, the business owner/customer gets upset because they did not get what was "promised" by the fake employee that is really from E Driven Concepts. They typically start the conversation like this, " I am calling you about your account with(FILL IN THE BLANK COMPANY NAME ), you called me about 2 weeks ago because you were unhappy with the service, remember?"

The truth is that the customer NEVER WAS CALLED PREVIOUSLY and this is a ploy to confuse and manipulate the business owner/customer. The business owner/customer gets very confused and says, "I guess so, I don't remember, but I do make and get a lot of business calls daily, so maybe I did?" The salesman from E Driven Concepts WILL NOT answer a question if the savvy consumer asks, "Wait, are you calling me from Fill in the Blank Marketing?" The salesman usually responds by saying, "Wait, I am confused, I am returning your call from a couple of weeks ago because you said you were unhappy with the service you are getting...".

If a savvy customer PRESSES for an answer(are you calling me from Fill in the Blank Marketing), the salesman hangs up without answering. We have heard SEVERAL calls that went this way. IF they call you, hang up immediately and reply to this post or create your own complaint. They must be stopped from using such unethical tactics that harm marketing firms and consumers!! This is very serious and E Driven Concepts should be ashamed.


3 Updates & Rebuttals

tbiggs

United States of America
Edriven Concepts Lies Proof of the Truth

#2Author of original report

Wed, August 03, 2011

First and foremost, this is just another flimsy attempt by Edriven Concepts to slander our company.  We are proud to be thriving as a business with a strong team and we continue to grow daily. We had to weed out former employees who were unethical and incompetant. Just by reading the
response this individual wrote, it is very clear he is drawing a picture of what he is all about (childish, immature, pure conjecture).  We will be posting proof of recorded phone calls that will UNDOUBTEDLY reveal the truth about Edriven Concepts' unscrupulous methods to get sales. We are not the only company experiencing this attack and trickery. Go to the following blog from a company named Prospect Genius who is another SEO firm that Edriven Concepts is unethically attacking (their client base): 

http://blog.prospectgenius.com/2011/08/warning-about-fraudulent-edriven-concepts-calls.html


Read the entire post carefully and read their response.  Listen to the
sound bites. We have dozens of similar calls that are even more revealing.
Whoever is reading this will not need to take our word about how dishonest and
immoral Edriven Concepts is behaving. Listen and read for yourself.  There will be more to come of our phone call examples. It is clear that Edriven Concepts is the REAL Company that is desperate, and must be failing since they are resorting to misleading and tricking unknowing
customers just to get a sale.  Sad.








Jeremy T

United States of America
This complaint appears valid based on my research.

#3Consumer Comment

Wed, August 03, 2011

I have been researching EDriven Concepts online and came across this complaint. I thought I'd share my research since it might prove helpful to other readers.
 
What was stated in the original report appears to be true according to a post I read about EDriven Concepts and the tactics they used with one company's customers. There is nothing nefarious about calling another company's clients. However, posing as a representative of another company is fraud.

This blog post contains audio clips of calls that sound just like what this complaint describes. Just listen to these phone conversations between EDriven Concepts and customers to see what I mean: http://goo.gl/7pDGf. You can also read a few complaints from unhappy customers here: http://goo.gl/LTHX2. It actually sounds like the above report is spot-on.


Jman300zx

United States of America
The only Fraudulent statement is this report

#4UPDATE Employee

Wed, August 03, 2011

I am an employee for this company and an ex-employee for the company I am certain wrote this report.  That company is upset that we have called some of their clients.  The way they operate is to make bad decision after bad decision and then look for someone else to hang the blame on. Their company is failing and they need someone to blame it on, why not edriven concepts.  They harbor resentment that I came to work here.  This entire report is spiced up to sound like our company misleads clients when in actuality this is not true at all.  I will choose to be the individual with dignity and name no names however.  for more information feel free to reply to [email protected]

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