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  • Report:  #161789

Complaint Review: EEC Entrepreneur Expansion Bill Lougheed Stephen Offman - St. Catherines Ontario

Reported By:
- Langton, Ontario,
Submitted:
Updated:

EEC Entrepreneur Expansion Bill Lougheed Stephen Offman
111-4th Avenue RPO 28, Box 30003 St. Catherines, L2S 4A1 Ontario, Canada
Phone:
800-755-4435
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Ripoff Report Verified™ REVIEW:

EDitor’s UPDATE: Ripoff Report Verified™ gives a positive rating and recognition to Profit Warriors for its commitment to excellence and total satisfaction in customer service.

During Ripoff Report’s discussions with Profit Warriors' executives have given Ripoff Report a written commitment to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Profit Warriors goes above and beyond through listening carefully to client concerns, taking the opportunity to learn from past mistakes and become more efficient as a company.

Profit Warriors’ principal, Mr. William (Billy) Lougheed, a.k.a “The Profit Warrior” has informed Ripoff Report that his personal philosophy is that Profit Warrior is not just a business; it is a name, a philosophy, and a way of life. As a successful businessman, Mr. Lougheed feels it is critical to listen to his clients and respond properly. By always putting his customers first, Mr. Lougheed hopes to maintain Profit Warriors as a successful enterprise both now and for many years to come.

Another top executive of the company told us that Mr. Lougheed’s personal business philosophy is based on the premise that "strives to add value in its services as they understand that a successful business model is based on value-added services, and client care”. Profit Warriors’ mission statement and Trade Mark says it all: "Profit is a Team Sport™"

The information provided in this report below is based on comments made by William Longheed during an on-site inspection held by a third party verification company with no biases toward Profit Warriors.
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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

In an effort to acquire potential clients, Profit Warriors work mainly with face to face sales. Some of their methods include: knocking on doors, telemarketing, emails, trade shows etc. They are committed to any marketing method that will prove beneficial to their sales.

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Profit Warriors recognizes that each product is unique. They promote the website www.gobigidea.com which allows them to reach a vast number of potential clients by describing the types of services they are equipped to help with. Upon closing a sale, Profit Warriors provides the client with a brochure, a contract, a script, and a comprehensive list of what they will do for them.

Profit Warriors target a very specific market consumer. They practice a business to business method and focus their attention toward consumers such as existing retail merchants, people with no business experience but who wish to own their own business, “grizzled vets” who want to buy a franchise etc.

In order to advise and suggest products and solutions for customers, Profit Warriors use a specialty system called “needs analysis.” This system includes a series of questions such as: “Who are you?” “What do you want to do?” “Who do you want to become?” By obtaining the answers to these questions, Profit Warriors are able to provide a wide variety of helpful information to their customers.

When dealing with a complaint, Profit Warriors follows a specific process. First, they call the client and ask them to fill out a communication memo. Next, they report it in their system to determine a resolution. Then, they issue goals, objectives, and an action plan. Lastly, they perform a quality control inspection to make sure the correction was made.

During the course of the onsite interview, the owner Mr. Lougheed, described an instance when a client was not satisfied with the level of service they received: “The most typical complaint we receive is an ATO where the business closes and the bailiff has left a notice stating that the contents will be sold. We help the client identify a new location and, if necessary, we personally retrieve the machine and replace it for the client.”

Profit Warriors enforces a strong return policy in which ATM clients have a 30 day money back guarantee, but after 30 days there is no recourse.

When asked what he feels sets Profit Warriors apart from other competitors, Mr. Lougheed believes that focusing on good ideas and profit, rather than selling a product, allows them to be successful. In addition, they provide a unique service to their customers by increasing sales and profit, while decreasing cost.

The company mentioned changes they have seen within the company to provide the best customer service possible, Mr. Lougheed was firm in his response stating, “Hire the best, fire the rest. Customer service representatives must follow company principles or are removed.”

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Mr. Lougheed was very enthusiastic about being a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. He explained, “I’m a ‘show me’ guy. I am aware of the power of Ripoff Report. I hope this program will be a positive avenue to increase profit, decrease cost, and allow clients to vent in a positive way that will allow us to mediate.”

Profit Warriors are continuously working on all aspects of their internal processes and procedures. Specifically, they are very focused on improving leadership, marketing operations, and finance.

Profit Warriors/ Statements from the owner.

?My name is William (Billy) Lougheed aka “the Profit Warrior”…and I am the owner and CEO of Profit Warriors. I would like to thank you for taking the time to review and listen to the Profit Warrior Story. Profit Warrior is not just a business; it is a name, a philosophy and a way of life for those that are fortunate enough to be alive to hear the message, make the cut, join the team, survive the training, lose some battles but continue to fight in the Financial WAR that haunts many of us. Profit Warriors’ mission is to love and appreciate your creator, love others as yourself, which translates for me as: give thanks and appreciate what I have, do no harm, reduce waist, help those less fortunate, and ultimately Fight for and invest my life, my money, and the lives of my family into things that really matter.

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While the goods and services Profit Warriors offers will change from time to time, our Philosophy is simple, fight for profit. Profit is not a dirty word as many would have you believe. By my definition, profit is a command. It is a command to create abundance . You may have heard the words, 'In the beginning God…' (what?) 'created.' You may also be familiar with, 'We are made in… (Whose Image?) 'our Creator's’. I believe we were born to create, be creative to try, fail, win, and lose, so don’t be afraid of the tag line 'Profit Warrior' and don’t be afraid to work hard, make lots of money, spend less than you make, save a little, and invest the rest into others and systems that matter."

Why create abundance? When you have 'more than enough', it is easy to share, easy to give, easy to pay your taxes, easy to love, and easy to overcome adversity. In my opinion 'thanklessness' and/or 'financial hardship (a.k.a. bad attitudes) are the leading cause of business failures, marriage failures, and dysfunctions of all sorts. The solution? If you can work, get off your a*s and go to work. If there is no work, volunteer your time to a worthy cause. If you are working full time, make your money work in the same manner. Invest your life (including your time, money and other resources) into things that matter. Help, work, create jobs, and re-invest your money wisely in your local neighbor who has some time and needs a hand up from time to time, as we all do.

Anyone can succeed when times are great! Everyone is your friend when your pockets are full of cash and you have 'abundance'. A Profit Warrior shines in adverse conditions. You may know some places where few will go, fewer will follow and almost all your friends would abandon you, though they might have previously promised to be your friend. While we are not perfect, Profit Warriors will most likely also let you down from time to time, but you have my promise, that when we let you down, when we drop the ball, when we screw up, or when we fail or neglect to return that call in a timely fashion, we will fix it or die trying.

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One of my jobs as Chief Executive Officer of this company is to hire the best and fire the rest. While many don’t like that saying, we here at Profit Warriors know how hard it is to put together a championship team. I want to win this game called life and I need help. I want to surround myself with the best players I can find and afford. Some of you have experienced playing for team of slackers. The definition of a slacker is a person that does just enough to get by, they never give their all, never leave it all on the court, they never considering trying their best. You know what I’m talking about! Some of you have played on teams of amazingly talented, professional, high performers (in sports or business) and these people, well, they take pride in their work, they create abundance for all, and they make sacrifices above and beyond whatever is asked of them. When you're on those teams, you count your blessings and hope they don’t kick you off because you are not good enough. ?

Profit Warriors is always on the lookout for talented, gifted and wealthy 'Stakeholders' who understand this. Just so you don’t mis-quote me, wealth is not how much money you have in your pocket or in your bank account. I’ll let you figure out what wealth really is to you, but by my definition, wealth has a lot to do with the ability to create abundance in ones’ life, your team’s life and others around you.

Profit Warriors is committed to this end. We help businesses increase sales, cut costs, and create jobs. Although we do measure and evaluate our successes and failures its’ not always about the bottom line as measured by a Balance Sheet, Profit and Loss Statement, or a Cash Flow Statement.

Should you wish to become a fellow Profit Warrior in your area, or, should you wish to have a Profit Warrior in your local area help you open a business, increase sales, cut costs, create jobs, fend off people that would otherwise hurt you, laugh with enemies, cry with friends or visa versa, please look us up, call us, email us, fax us, tell us your story and I want to know what will it take for us to win your business and your trust ?

One employee states, "Profit Warriors’ installation team has expressed that they feel very confident doing their job."

Profit Warriors/ Statements from the Service Manager

Mr. Lougheed takes a personal interest in making sure systems and businesses get installed, up and working on time, on budget, as promised for the customer. I have worked for Mr. Lougheed for more than 15 years now and can say, without hesitation, he has earned the title 'The Profit Warrior'. You gotta meet him and 'go to war with him' to fully understand what I mean. Generally, he acts more like a tough hockey coach than he does a CEO. He is not always liked and I am sure he has lots of enemies, but he is respected by all the staff and our clients. He tolerates few repeated mistakes but takes time to work with and train rookie business owners and staff. He hates slothfulness, disorganization and quitters. He uses the word 'system' in almost everything he does and every part of his business, which gets annoying at times. He demands the best for his clients while requiring them to pay as little money as possible to, according to him, 'Help them stay in business and make more money for themselves.' This is a fight in and of itself. He hires and fires team members decisively and we have had moments where I felt like quitting and /or I thought he was going to fire me! All that being said, he is loyal, dedicated, and patient. Mr. Lougheed has a purpose, passion, drive, and a vision for the future like I have seen in no other.

In conclusion, you really gotta meet this guy in person to do him justice. Mr. Lougheed is exactly the type of person I would want by my side when tough times hit. During the good times he makes plans, plans, and implements more plans, a.k.a. Ideas, to prepare for the tough times, which I guess, isn’t a bad thing to do.

Note 1: It always gives me great pleasure to speak with and reminisce with some of my many ATM customers (now many years after the initial ATM install) to see and review their audited financials with them which demonstrate their business equity has grown and they are still making substantial profits daily from transaction fees and technologies I personally installed more than 12-15 Years ago!

Note 2: Some of the stuff Mr. Lougheed comes up with is nothing short of brilliant! I have seen many businesses that should have failed be 'picked up by the boot straps' with what seemed like, at first anyway, stupid little ideas, but then those stupid little ideas resulted in huge windfalls. So yes, I have come to trust Mr. Lougheed’s decisions, though not always popular at the time he makes them.

Note 3: I am Proud to call myself a fellow Profit Warrior as a result of the above.

Ripoff Report was pleased to learn that Profit Warriors’ past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.

STATED IMPROVEMENTS FROM PROFIT WARRIORS.

Profit Warriors recently recognized that complaints posted on Ripoff Report (whether true or not) are customers who need to be addressed and satisfied, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report’s review Profit Warriors has made organizational changes allowing its clients and employees a more streamlined approach to complaint resolution and a commitment to the upmost in customer satisfaction.

In summary, after Ripoff Report's review, which included discussions with Mr. Lougheed, Ripoff Report is convinced that Profit Warriors is committed to quality delivery of services resulting in total client satisfaction.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Profit Warriors - EEC Corporation did just that. Everything within reason.

Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer and assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOTICE: About the Report below.

Ripoff Report (((REDACTED))) some offending words and false accusations/statements because we found what was posted to be completely false. If the posting was true, there would have been legitimate proof or documentation. The claims were absolutely ridiculous. Ripoff Report was not sent any evidence for the claims the author of the Report below made. Unfortunately in this case it looks like this is a competitor of this business,as many jealous practitioners in this business (and other businesses) wrongly trying to tarnish good reputations so they can falsely help themselves to more sales resulting. As a matter of policy, when a business joins the Corporate Advocacy Business Remediation and Customer Satisfaction Program, .. Ripoff Report emails everyone that filed a complaint so the member business can make things right with them. Our program calls for the member business to err on the side of the customer. Of course, everything within reason. It is our opinion, the Report below is bogus. Ripoff Report hired a 3rd party verifier who inspected the offices of Profit Warrior and found them to be legitimate with the credentials supporting this fact.

----------------------------------------------- NOW TO THE ORIGINAL REPORT THAT WAS FILED

EEC Entrepreneur Expansion Bill Lougheed Stephen Offman proceeding to arbitration after great delays Ripoff St. Catherines Ontario

In March 2004 I gave funds for $12,500 for an ETM that was soon to be installed in the John Labatt Centre in London, Ontario, Canada. This was after being told in front of a group of approximately 30 people at an EEC presentation in the Delta Hotel in London that Entrepreneur Expansion Corp. just that night got the deal to put ETMs in the John Labatt Centre.

Verbally and in the contract I wanted and it was put in that the only location I wanted was the JLC.

Finally in October 2004 after being infinitely patient I talk to Hector Morrison-Director of Finance for the JLC and he tells me that the JLC never had a deal with EEC although they were given a presentation by EEC. I am infuriated at this time because I was given misinformation before and during and after the time I went into contract with EEC and gave $12,500 down.

I contact Mr. Lougheed who signed the contract with me. He will not give me my money back and suggests alternate locations. I say no. You can't give me what was contracted therefore I want everything returned (my money back) to its original state of affairs before I ever even heard of EEC. He did not want to do this which brings us to the current state of affairs involving lawyers and arbitrators.

I am currently having this case brought before an arbitrator. Word to the wise: All contracts with arbitration clauses are legally looked at as 2 separate contracts. Even with a potentially illegal contract you can not take it to court without going to an arbitrator first as it would most likely be thown out and back to an arbitator. Arbitration is probably the best way to go when you consider time and expense.

I am looking for others who were involved in the John Labatt Centre Presentation or signed up to put ETMs there.
My number is five one nine eight seven five three three five two.

And to Mr. Lougheed: When you read this understand this: Do not do unto others what you would not want done to yourself. This is not about a little bit of money. This $12,500 is like the lost sheep to me.

"What man of you, having an hundred sheep, if he loses one of them, doth not leave the ninety and nine in the wilderness, and go after that which is lost, until he find it? And when he hath found it, he layeth it on his shoulders, rejoicing. And when he cometh home, he calleth together his friends and neighbours, saying unto them, Rejoice with me, for I have found my sheep which is lost. Luke 15:4-7. I will get my lost sheep or never stop trying. I am a young man with a long memory.

Brent
Langton, Ontario
Canada



3 Updates & Rebuttals

Brent

Langton,
Ontario,
Canada
An Invitation To The Truth

#2Author of original report

Mon, May 24, 2010

For those with an open mind I have found a road to understanding and truth about this world.

http://www.harunyahya.com/

My best friend told me about this site.  It is the way i have been able to find peace.  This life is but a short test for preparing us for the future. 

Just remember.  at the end of this life which awaits us all-  none of us take any material posessions with us.  All our wealth remains behind and only our soul continues forward for judgement and all our our actions will be judged with equality before God.

God controls all destiny and I thank God for any test given to me.


William

St. Catharines,
Ontario,
Canada
Brent Harvey and Jamie Pereira - Arbitration Contract Violators and Illegal Activities

#3REBUTTAL Owner of company

Sat, November 17, 2007

To the EDitor of Rip-Off Report.com and ALL, 1. Mr. Brent Harvey, Mr. Jamie Pereira and Mr. Mr. David Alexander have our "Draft", or "Proposed" Ripoff Report responses in their possession. 2. We have NOT been requested to make ANY modifications to our "Draft" submissions, thus we are confident what we are about to tell everyone is "accurate"...and further, our postings will be"The Truth". 3. However, since pursuant our Arbitration Laws and Mr. Lougheed's further agreement to enter into a contract to maintain confidentiality and privacy of each and every individual party disputing, we feel it appropriate (ONLY AT THIS TIME) to WITHOLD any and all of our submissions from the public until notified, in writing, by Mr. Brent Harvey, Mr. Jamie Pereira or Mr. David Alexander. 4. Since it is our position that Mr. Harvey and his lawyer (Mr. Jamie Pereira) have BOTH violated the Arbitration contract and have BOTH violated Arbitration laws by their postings on www.ripoffreport.com, we can only suggest that you request an update from the individuals, as below (without any detailed responses from us): 5. We await Mr. Brent Harvey, Mr. Jamie Pereira and Mr. David Alexander's written permission and authorities to void these agreements and "the law as we know it", thus allowing us to make our position public via a response to www.ripoffreport.com. Brent Harvey's Details are: RR4 Langdon, Ontario, Canada, NOE 1G0 Phone: (519) 857-3352 Email: [email protected] Brent Harvey's Lawyer is: Jamie Pereira Cline, Backus, Nightingale, McArthur LLP Barristers and Solicitors 39 Colborne Street North, Box 528 Simcoe, Ontario N3Y 4N5 Tel: (519) 426-6763 Fax: (519) 426-2055 e-mail: [email protected] The Arbitrator is: David Alexander Alexander and Associates 90 Eglinton Avenue East, Suite 420, Toronto, Ontario, Canada, M4P 2Y3 Phone: (416) 483-8600 Fax: (416) 483-2737 Email: [email protected] 6. Until then, we apologize thatWE MUST KEEP OUR PROMISES AND ABIDE BY THE LAW, EVEN WHEN OTHERS DON'T. "If think Education was Expensive, you should try Ignorance" The Later Learner.


Nancy

Powell,
Ohio,
U.S.A.
Never sign an agreement that has an arbitration clause

#4Consumer Suggestion

Thu, December 08, 2005

I sympathize with you Brent. Bill Lougheed ripped me off for $75,000. I have learned through hard knocks that when an arbitrator makes his "final decision" it is NEVER final. It CAN be appealed and appealed and appealed. So no matter how many times your attorney says that the arbitrators decision is final and the "cheapest" way to go, it is a lie. Bill Lougheed is so full of himself. He is a CROOK and is continuing his bad ways. Unfortunately there are inadequate laws to protect us from these people. He and his cohorts prey on us. If you have and luck please post it. I have been trying to get something besides BULL for years now. Good Luck!

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