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  • Report:  #670255

Complaint Review: eGlobalWireless.com - Miami Florida

Reported By:
Josue - Miami, Florida, United States of America
Submitted:
Updated:

eGlobalWireless.com
Miami, Florida, United States of America
Phone:
8773456225
Web:
www.eglobalwireless.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered the quantity of 8 Units of  NEW 7" Mini Netbook Laptop Notebook WIFI Windows Black Price: $99.99 plus the $19.50.00 for 3-5 day shipping, and the $2.90 for Priority Processing on Dec03 2010... Total Payment cleared and completed on my credit card Dec 03, 2010 was US$ 874.01  



On December 07, 2010 I checked the order on their website and it shows it as "Order Unshipped". I sent them an email and also opened a support ticket inmediately. Their response was received on December 10th, saying that the reponse may take up 48 hours.



It is now December 10th 2010 and I checked again the website for the shipping information which shows:  Order unshipped.  So I called several times at their phone announced on their website 877-345-6225 and on all the calls the outgoing announcement says: we are currently experiencing heavy call volumes and all agents are busy assisting other customers at this time, we apologize for any inconvenience this may be causing you, please call back later and hung up on me. They have not  more phone numbers or address showed on their website. Their online chat shows as Offline - and it says to leave a message... I then decided to research and see if this purchase was a scam, and the research shows too many results populated telling me that YES this was in fact a scam. I called the bank and explained them the situation and I asked them to cancel the purchase.
I paid for a Priority Processing, and they never made it.



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