- Report: #1442618
Complaint Review: El Cid Mazatlan Mexico - Mazatlan
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Author Confirmed
Why?
El Cid Mazatlan Mexico
Mazatlan, Mexico
Web:
https://www.elcid.com/
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El Cid Mazatlan Mexico Lied to get us to purchase Mazatlan
Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase.
Stories have changed the further away we got from the date of purchase. The free cruise for six to Hawaii? Not true. We had agreed to the port fees and taxes, yes. What we didn’t agree to was a discounted cruise. Sales also promised us a free cruise for two for the next 20 years. That, too, turned out to be nothing but a sales pitch with the sole objective to get us to close the deal.
There was a window to cancel and get a full refund. Then there was a window for a 25% refund. Now all windows are closed and there is no possibility of cancellation. Or a full refund, you are telling us.
You know all these things because we have told you repeatedly the lies we found out about, and yet are giving us a hard time about canceling. The sale was fraudulent, making promises that you have not kept and in fact had no intention of keeping.
You are dishonest and lie about the benefits available to owners. We don’t imagine that we are the only ones to have been scammed by you in the past.
The sale was done fraudulently and as such is invalid.
