- Report: #701378
Complaint Review: Electric Life - chicago Illinois
Reported By:
concerned -
mission viejo, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Electric Life
5590 N Northwest Highway chicago, 60631 Illinois, United States of America
Phone:
800-548-2168
Web:
Categories:
Business Rating:
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Electric Life BEWARE THEY WILL RIP YOU OFF !!!! chicago, Illinois
BEWARE OF THESE PEOPLE, I ORDERED A PART FROM THEM THEY GAVE ME ONE PRICE, THEN AFTER I GAVE THEM MY CREDIT CARD INFO , I CHECKED MY ACCOUNT A DAY LATER ONLY TO FIND THAT IT WAS ALMOST DOUBLE THEN WHAT THEY HAD TOLD ME. I DIDN'T RECEIVE AN E MAIL CONFIRMING MY ORDER, (LIKE MOST LEGITIMATE COMPANIES DO) !!! WHEN I CALLED THEM TO ASK WHY , THEY TOLD ME "OH WE ARE SORRY BUT YOUR ORDER IS ALREADY ON ITS WAY" WHEN I SAID I WANTED TO CANCEL THE ORDER THEY SAID " HOW ABOUT WE SPLIT IT WITH YOU" YEA RIGHT LIKE I WANT TO SPLIT SOMETHING THAT YOU OVER CHARGED ME FOR FROM THE BEGINNING. NOT VERY HONEST OF A COMPANY SO I WOULD BEWARE IF I WERE YOU.
1 Updates & Rebuttals
TechGuy5990
Chicago,Illinois,
I apologize if this situation ever happened.
#2UPDATE Employee
Thu, January 30, 2014
I first would like to apologize for this inconveince but I assure you that must have misunderstand whom ever you had spoke with. Also if you purchased the item on are online store there is no way possible that a different amount would have been charged then what showed up on the screen when they checked out. If the customer would like to contact Electric-Life Inc. Again i would be glad to look over the situation and make this right.
I would also like to make sure that what the customer originally called for wasnt changed by the cutstomer. I have many customer that upgrade in the myst of an order or they speak to a distirbutor and get a strange price and blame us for the mix up.
Like i said if the customer that posted this would like to speak with ELI directly please have them call us.
Thank you
Jon
