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  • Report:  #705305

Complaint Review: Electro_Room - RENO Nevada

Reported By:
Al - New Orleans, Louisiana, U.S.A.
Submitted:
Updated:

Electro_Room
63 KEYSTONE AVENUE #301 RENO, 89503 Nevada, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
The operation is run by two Polish guys named Patryck Picinski and Mamert Picinski who also own LaptopTraderExpress.com. This is one of those "cash for laptops" sites where people mail in their broken computer for $50. They salvage what they can from the laptops and sell the parts on eBay without testing them.

They keep their feedback rate up by forcing the buyer to leave positive feedback before issuing a refund.

Refunds are difficult. If you have a problem with an item you bought, they will argue and insult you: "We recommend using certified repair shop as you have no idea about fixing laptop". Last time I checked we were Apple Certified. ?

My favorite one is: "I can't be responsible for the other parts you damaged during installation."

Funny because I can't be responsible for your negative reviews- you do it to yourself. Seems like someone needs a lesson in responsibility.

Electro_Room

63 KEYSTONE AVENUE #301

RENO, NV 89503

LaptopMate

2255 Evergreen Park Dr

Reno, NV 89521


3 Updates & Rebuttals

Tommy

New Orleans,
Louisiana,
U.S.A.
delete

#2Author of original report

Fri, March 18, 2011

delete


CJ5150

89502,
United States of America
You need to re-think this....

#3UPDATE Employee

Tue, March 15, 2011

So one of the guys made you a little upset.... with that line huh?? Thats why you are all over flaming them.... because they made you mad. NOT because they really screw people over (99.8% positive feedback.....) 

You have posted on numerous blogs like this and you are always bringing up that line "You have no idea about fixing laptop".... lemme ask you this, did you even try to REASON with the guy calmly, or did you just get all hissy and start in on him, like you did on the internet the last couple days. That one little jab really stirred you up, so now you are going on some quest to be everyones internet hero, saving them from the two evil brothers who conspire to burn up your mac (which you took apart, yes?)

Gimme a break.


James_CCNV

carson city,
Nevada,
United States of America
Ex-Co Worker

#4UPDATE EX-employee responds

Mon, March 14, 2011

I used to work for this company, and in my time working some of my responsibilities included:

un-packaging the boxes laptops arrived in, plugging them in, and leaving my supervisor to test and make notes.



disassembling laptops and discarding broken and/or unusable parts.

I personally believe that you may have ruined your dc input by not handling the motherboard with care. You are apple certified yes, but that doesn't mean you forgot to wear an antistatic wrist strap or any other antistatic tool while installing the part you purchased.

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