Cr01
Livingston,#2Author of original report
Tue, March 18, 2008
Did a lot of digging and found where this came from. The problem is, Element5's database doesn't seem to update purchases fast enough in their database. I bought an AVG/Grisoft license for someone else, I didn't recognize it right away, fine, mistake. *BUT* when I entered my email and last 4 digits of credit card, even a month after the purchase, the charged item doesn't show up as a purchase, only something I bought a year and a half ago. Since that's the only thing there, the average person naturally assumes that *THAT* (and not the charge five weeks ago which you've now forgotten) was what was being invoiced. With a database lag like that, no wonder people are freaking out and getting confused.