My name is Victoria T. I am a busy professional and i decided to employ elitematchmaking company to help me find a partner. Just to find (very unfortunately for myself) that this company, which is run by Roni Grossman (email [email protected]) is actually running some kind of con operation. As soon as they received my money (3900$) – they simply stopped any efforts to do, what they promised – facilitate some (as contract says – “unlimited”) number of dates.
I sent multiple emails expressing my concerns. I always received polite answers – kind of “everything is actually great”. At some point I ran out of patience and requested a refund. Unfortunately, the only way for me to communicate with Mrs. Grossman is via emails, because their web site shows not working phone and address of their Washington DC office and the phone provided on their web site are not responding to any calls. Over emails Mrs. Grossman is always very cynically and politely answering the same thing – “I do not know what you are talking about, I am not aware of anything”.
And here are the reasons that I believe she is running the con operation:
- The contract has a header “Elite Matchmaking”, but the contract actually with 143 Connection, which does not respond to any communication.
The web site provides no information about headquarter, official company representative name and valid phone number
The company operates under multiple names and regularly changes offices - Elite Personal Search, Elite Matchmaking, Elite Match Making, Active Singles.
The office listed as Washington DC does not exist (the address has been changed) and phone does not answer
When I asked Roni Grossman about her company legal representative she replied with the company contact, but the company she referred me to answered that they do not represent neither her nor her company
There are multiple claims like mine even on your site, but all marked as resolved with “explanation” vs “requested money refund issued”, but even more on http://www.consumeraffairs.com/dating_services/elite.html
Roni Grossman cynically ignores any complaints and I found many grievances on Internet with very similar sentiments.