- Report: #194055
Complaint Review: Email Discount Network - Internet
-
Author Confirmed
Why?
Email Discount Network
ednmail.com Internet, U.S.A.
Phone:
800-730-8199
Web:
N/A
Categories:
Business Rating:
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Email Discount Network ripoff Internet
I received my monthly telephone bill today and it contained a $12.95 charge incurred on April 14 for email discount network.
I had not authorized this nor knew anything about it. When I tried to call the number where it said "bill questions" I was told that number was not in service. I then called 800-730-8199. I was told that I had signed up for this service.
I told the party to remove the charge from my account immediately and I was also reporting it to the Oklahoma State Attorney General's office. She assured me that would not be necessary. She also stated if I received another billing next month to call them immediately. I told her there had better not be another billing to my telephone number.
This is strictly a ripoff and should not be allowed. I am also complaining to the Federal Trade Commission.
Ethel
Shidler, Oklahoma
U.S.A.
I had not authorized this nor knew anything about it. When I tried to call the number where it said "bill questions" I was told that number was not in service. I then called 800-730-8199. I was told that I had signed up for this service.
I told the party to remove the charge from my account immediately and I was also reporting it to the Oklahoma State Attorney General's office. She assured me that would not be necessary. She also stated if I received another billing next month to call them immediately. I told her there had better not be another billing to my telephone number.
This is strictly a ripoff and should not be allowed. I am also complaining to the Federal Trade Commission.
Ethel
Shidler, Oklahoma
U.S.A.
2 Updates & Rebuttals
Nicole
Plantation,Florida,
U.S.A.
Director of Customer Service
#2UPDATE Employee
Fri, June 09, 2006
Dear Customer, Unfortunately the information you have provided is not sufficient for us to assist you. Please contact our Customer Service Department at 1-800-730-8199 and we will be happy to assist you. We are open 24/7. We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction. Regards, Virginia, Director Of Customer Service Email Discount Network Plantation, Florida U.S.A.
Nicole
Plantation,Florida,
U.S.A.
Director of Customer Service
#3UPDATE Employee
Fri, June 09, 2006
Dear Customer, Unfortunately the information you have provided is not sufficient for us to assist you. Please contact our Customer Service Department at 1-800-730-8199 and we will be happy to assist you. We are open 24/7. We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction. Regards, Virginia, Director Of Customer Service Email Discount Network Plantation, Florida U.S.A.
