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  • Report:  #162767

Complaint Review: Email Discount Network - Internet

Reported By:
- Tucson, Arizona,
Submitted:
Updated:

Email Discount Network
www.emaildiscountnetwork.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
on our monthly qwest bill there was a new charge from email discount network. when we questioned the charge, they said that I had signed up for it thru my e-mail account.

After 20 minutes on the phone, getting the run around, they finally agreed to drop the charge.

We also call Qwest directly and told them there was a new charge on our monthly bill that we did not authorize. It has been immediately reversed.

Word to the wise - check your bills for any erroneous charges

Cheryl

Tucson, Arizona
U.S.A.


1 Updates & Rebuttals

Nicole

Plantation,
Florida,
U.S.A.
Director of Customer Service

#2UPDATE Employee

Tue, November 01, 2005

Dear Customer, Unfortunately the information you have provided is not sufficient for us to assist you. Please contact our Customer Service Department at 1-800-730-8199 and we will be happy to assist you. We are open 24/7. We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction. Regards, Virginia, Director Of Customer Service Email Discount Network Plantation, Florida U.S.A.

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