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  • Report:  #1201183

Complaint Review: Emergency and Specialty Animal Medical Center - Birmingham Alabama

Reported By:
Carles - Birmingham, Alabama,
Submitted:
Updated:

Emergency and Specialty Animal Medical Center
2864 Acton Road Birmingham, 35243 Alabama, USA
Web:
http://www.emergencyamc.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

DO NOT EVER GO HERE! THIS PLACE KILLED MY CAT! I am heartbroken and in shock. They supposedly examined my cat, which had been injured, took x-rays and sedated it- would not let me see the cat or take the cat home unless I paid them over $500. They refused to take any payment besides cash, which I did not have in the middle of the night. I gave them what I had- about $100 with the understanding that I could return the next day with the balance and pick up the cat. When I returned, they informed me that the cat was dead. They did not tell me this when I called earlier to check on the cat and did not tell me until after I had paid their outrageous bill. I believe that they put the cat down, thinking that I might not return, and not even waiting to find out. I was also not even permitted to speak with the doctor after the initial exam- only the very bossy and mean receptionist "Barb", who lied to me repeatedly and probably was responsible my cat's death. This place is an absolute nightmare



1 Updates & Rebuttals

Tyg

Pahrump,
Nevada,
Really now...

#2General Comment

Tue, January 13, 2015

 Try and be honest here. Of all the places you REALLY don't want to exaggerate or hyperbole on this site. The REALITY is that they were not able to SAVE your cat. NOT that they KILLED your cat, THAT was from whatever injury your animal received that caused YOU to have to go in the middle of the night to an emergency vet clinic. Sorry to hear about your loss but don't let your grief over the fact that your animal couldn't be saved cause YOU to have to face defamation lawsuits. As for them not allowing YOU to take the cat until the bill was paid, think about that for a few mins and MAYBE you will understand WHY!!! If YOU took the cat home WITHOUT paying the bill, if the animal dies in YOUR care, YOU would just ignore the vet bill. THAT is why they do not allow you to take your animal home.

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